What should I do if my card gets lost or stolen?
Step one: Call the Campus Card Services Office at 403-4030 Monday through Friday between 8:00 a.m. – 4:30 p.m (After hours, call Campus Safety at 403-3299) to report your SNC ID Card lost and request a block be placed on it. This will prevent anyone else from using your card until you find it or have a replacement made. By reporting your card lost and putting a block on it you can waive the responsibility of any lost funds thereafter. If you neglect to have your card blocked, you will be responsible for any purchases made on the card until you inform us of your loss.
Note: You may call the Campus Safety Office to have a temporary ID issued to you. There is no charge for a Temporary Card as long as it is returned within 7 days of being issued, otherwise a charge of $5 will be added to your account. To use this service, please make a call to the Campus Safety Office at X 3299. Tell them you have lost your SNC ID Card and need a temporary. They will make an appointment with you, within the hour (or when they are free). Please try and bring another form of ID with you. They will issue your card. The temporary card is good for seven days from the date of issue. After that period, you will be responsible for coming in to Campus Card Services for a new card. Note that if the seven days have elapsed, we will turn off the usage of your card. You will need to bring the temp card back to CCS to reactivate your account.
Step two: Come to Campus Card Services to have your card replaced. The replacement fee for your ID Card is $30.00.
Note: If your SNC ID Card was stolen and the individual responsible for the theft is identified, they will be charged the replacement fee.
If you are replacing a damaged SNC ID Card, there is a $15.00 charge (depending on the problem).
Reasons for replacing a damaged card
-
"Misuse": ($15 charge) If your card is damaged due to neglect /abuse ( ie. card is bent due to placing it unprotected in a pocket, biting on it, excessive scratching from being dropped on the ground, or punching un-needed holes in card.)
Hours:
Monday through Friday - 8:00 a.m. to 4:30 p.m. (920) 403-4030
- Saturday & Sunday- Closed
- After hours, please call Campus Safety at (920) 403-3299
