|Resources for Parents
Thank you so much for visiting our website. We enjoy working with parents or other relatives
who are concerned about the welfare of their child/relative. Below are the most frequent
questions we get and our answers to them.
Q: How much are
A: Counseling sessions are free thanks
to the student health fee paid by all students each semester.
Q: Can my
student/child sign a blanket release so I know what’s going on with my student
at all times?
A: No, the student may consent to have us
disclose specific information to you but the student always has the right to
revoke that authorization. We do
try to work with students on getting parents/family involved if clinically
appropriate but again, they have the right to refuse.
Q: Can I make an appointment for my student, and how do I know if they kept an appointment?
A: You cannot
make an appointment for your student, but we can let you know some times that
might be free if your student chooses to come in to see us. Unless there is a written authorization
to disclose information signed by your student, we cannot tell you if he or she
kept the appointment, missed the appointment or canceled the appointment.
Q: Can your
office prescribe medications?
A: No, the Health and Wellness office (across
the hall) has a physician assistant on staff who under very limited
circumstances can see a student and prescribe basic antidepressant medication
if appropriate. Due to the limited
availability of psychiatric services in the Green Bay area, we strongly
encourage students who need medication to work with their medical providers at
home if at all possible. We are happy
to meet with the student for counseling and provide information to the medical
provider at home.
Q: Will you
notify the family in cases of emergency?
A: Our office
will notify family if the student gives us permission. However, we do insist that in cases of
life-threatening emergencies, the local police
department, our staff or the local psychiatric facility examine the student to ensure safety. In some cases of
suicidal risk, we will recommend that the student allow us to work with mom or dad or
another family member to get treatment at a facility closer to home. However, if the student refuses, we must
utilize the local services, and we cannot disclose that unless the student gives
permission. If a student is
transported to the hospital for an alcohol or drug related emergency or other
medical emergency, someone from student affairs will typically be notified
by campus safety, and student affairs will contact the emergency contact listed
on the student’s registration.
Q: How many
students are dismissed for having mental health problems?
A: No students
are dismissed solely for having mental health problems. We routinely see students with a wide
range of serious issues. It is only
when the student’s behavior has become very disruptive to the college
community, the student is
unable to complete the academic requirements or the student is recurrently at
risk of harm to self or others
that a medical withdrawal might be appropriate. It is only in those rare cases when the symptoms become
unmanageable or disruptive that we would issue a medical
withdrawal. Once the condition is
resolved or improved, the student can reapply to the college and be readmitted
with proper documentation of improvement.
Q: How do I
know when to contact your office?
A: Any time you
have concerns about your student’s functioning, we’re happy to help directly or
provide alternative methods of addressing the issue. For example, parents periodically call and are worried about
the social life of their student who might feel lonely or like they are not
making friends. Unless there are
unusual circumstances, we would contact the RA or hall director for the student,
share your concerns and have them speak with the student to determine a course
of action which may include visits at our office or simply the hall staff
working more closely with your student.
We wouldn’t disclose any personal history you reveal with the hall director or RA to minimize any privacy concerns, but since they interact with
the students on a daily basis, we like to start there.