Services & AppointmentsCounseling and Psychological Services offers a variety of services – all of which are covered with the student health fee. Please review the information below to determine which service might best serve your needs. If you’re not sure, please give us a call (anonymously if you like) and we’ll be happy to advise you.
Individual Counseling Sessions
Counseling sessions are available at no charge to any enrolled degree-seeking St. Norbert College student who has paid the student health fee.
Scheduled appointments are available for students interested in speaking with a psychologist or counselor when the situation is not considered an emergency. We schedule these appointments within a day or two and sometimes sooner. The first appointment usually takes 75-90 minutes including: completing the required paperwork, talking with you to get a full understanding of your situation and developing an initial plan with you. You may switch to a different counselor or psychologist after the first appointment, if you feel they may not be the best fit for you or your situation.
Follow-up appointments are typically 45-55 minutes, weekly for the first couple weeks. There’s no limit on follow-up visits.
Walk-in appointments are always available every day at 3 p.m., Monday through Friday. These appointments are designed to be 30 minutes or less so that you can get something off your mind or quickly problem-solve to troubleshoot an urgent situation. We also offer walk-in appointments during the day depending on counselor or psychologist schedule. If you’re unable to visit us at 3 p.m., call or come in and we’ll figure out a way to meet with you.
Alcohol & Other Drug (AODA) Appointments
These appointments are geared for students that have been referred by a hall director or Judicial Affairs representative as part of the sanctioning process. The first meeting is 75-90 minutes and is similar in format to first appointments. A follow-up meeting of 30-55 minutes is included to follow up on information obtained in the first meeting. The goal is to help you understand the outcome of your actions.
Crisis Appointments & After-Hours Care
Crisis appointments are available at any time. If you feel at risk of harming yourself or others, simply call us or walk over and let us know you need immediate assistance, and we’ll find a way to meet with you.
After-hours contacts should be coordinated through a hall director or other campus official. A counseling staff member will be available after hours for over the phone consultation in crisis situations. After-hour counseling is also always available through the local crisis center at 920-436-8888 and the National Suicide Prevention Hotline 800-273-8255 or 800-784-2433.
If you’d like to schedule an appointment with one of our staff members, please call us at 920-403-3045 or firstname.lastname@example.org.