Frequently Asked Questions
What is the Student Payment and Disclosure Statement, and why do I need it? |
return to top
The Student Payment and Disclosure Statement is an enrollment requirement as well as a requirement of the Federal Truth-in-Lending Act for all incoming students, both freshman and transfer students. Furthermore, enrollment requirements will not be completed until such time as the Student Payment and Disclosure Statement is completed and returned, without exception. In short, students are granted open charging privileges, and the Payment and Disclosure Statement outlines the student's rights as a borrower, as well as the College's rights as a lender. The Payment and Disclosure Statement states that the student will assume responsibility for charges accrued during his/her time at St. Norbert College.
What if I received my first tuition statement and my loan is not listed as part of my financial aid? |
return to top
Often times students who receive a Stafford or Perkins Loan do not see this financial aid on their first tuition statement. For Stafford Loans, a student must complete entrance counseling before the loan is credited to the account. Every student that receives a Stafford Loan receives entrance counseling in order to ensure that the student knows his/her responsibility for the repayment of the loan. Entrance counseling can be done over the internet at the Direct Loan Entrance Counseling Site. Instructions on how to complete your Stafford Loan Master Promissory Note and entrance counseling can be found at the
Financial Aid web site. Once your entrance counseling is complete and the promissory note is signed and processed, funds will be credited against your account. However, the entire process may extend beyond the first statement date. All out-of-pocket expenses are payable and due by the due date regardless of pending financial aid.
What if my tuition statement shows a late payment charge? Is it possible to have it removed? |
return to top
Applications for financial aid are due on July 1. In the event that all paperwork was completed by this due date and the late fee was only assessed on the pending financial aid balance, your account will be reviewed for removal of the late payment penalty. The late payment charge is 1% per month.
What if my latest monthly payment is not showing up on my tuition statement? |
return to top
It is important to note that monthly payments through Key Education Resources reach the student's account approximately 30 days after the payment has been made. Once payments are made to Key Bank, the funds are then forwarded onto St. Norbert College. The process usually delays the payment on the student account by about a month.
How is work study part of my financial aid package? |
return to top
Work study is just like any other job. It is paid to the student as he/she earns it via a campus job. The work study value per semester that appears on your financial aid package is not necessarily the amount that will be applied toward your student account. At the beginning of each semester, scholarships and grants are credited to the student's account. Work study is different in that students receive paychecks on a bi-weekly basis for their campus job. Paychecks may be endorsed and credited to the student's account in the Finance Department if he/she so chooses. On the other hand, the student may also endorse their work study paychecks for cash. The student makes the decision of whether or not to utilize their work study earnings as part of their financial aid package. In that respect, the actual value may end up being different from the amount indicated on the financial aid statement, which serves as an estimate.
What is the payroll deduction available to students? |
return to top
Since many students choose to apply their work study paychecks directly to their tuition accounts, a payroll deduction is offered, which allows a student to voluntarily enroll in one of four plans. A student may choose to apply 100, 75, 50 or 25 percent of every paycheck to his/her tuition account. Enrollment forms are available in the Payroll Department, and the percentage desired will be automatically deducted from each paycheck and applied to the student's account. A student may change or cancel the deduction at any time, but be aware the change may take seven working days to appear on the next payroll.
What is the deposit used for? |
return to top
Every new student that lives on campus is required to deposit $350 upon acceptance to St. Norbert College. $100 is used as a security deposit and will remain on the student's account until either graduation or separation from St. Norbert College occurs. $250 is applied to the first semester's tuition and any applicable new student orientation costs.
Every new student that is a commuter is required to deposit $250 upon acceptance to St. Norbert College. This $250 is applied to the first semester's tuition and any applicable new student orientation costs.
What is the cost of the mandatory Student Health Insurance if I should choose not to waive it? |
return to top
Enrollment and other information can be accessed from the
Health Services web site.
- Athletic coverage is available for an additional fee. For specific amounts, please see the enrollment form on the
Health Services web site or contact the Finance Department at 1-800-597-3922 or by e-mail at
busoff@snc.edu.
- International and ESL students must purchase the insurance regardless of their own insurance carriers.
Will my parents' insurance cover me at school? |
return to top
In most situations, coverage from home is sufficient at school. Some out-of-state students may be restricted due to geographic reasons. Contact your own insurance provider to inquire about this.
Will I be eligible for continued coverage once I graduate from college, but before my new employer's insurance coverage takes effect? |
return to top
Yes, similar to a Cobra Plan, coverage is available for students from 30 to 185 days after graduation. You need to reapply for this insurance. For more information, contact 1-800-406-2338.
Do I have to purchase the Student Health Insurance offered by St. Norbert College? |
return to top
St. Norbert College does require that all registered full-time students be covered by health insurance. However, the student health insurance that the College offers is only required if the student is not covered by health insurance from home. The health insurance plan that St. Norbert College offers can be waived by completing and returning the waiver card by August 16 for first semester.
How do I obtain a parking permit? |
return to top
Parking permits can be purchased in the St. Norbert College Finance Department. A copy of either the student's vehicle registration or insurance card is required. Freshman are required to park in the freshman lot, regardless of housing assignment. There is a limit on the amount of upper class parking permits available because of space constraints. Once the permits are gone, the only available permits are for the freshman lot only. There are also commuter student permits and resident permits for students with a class standing of sophomore or above. Parking costs and related information can be found on the
Campus Safety web site.
What are Common Area Damages? |
return to top
If damage occurs in a hall or wing, such as in a recreation room or an elevator, and the person(s) responsible cannot be identified, the cost of repair is divided among the residents of that residential life area. The costs assessed to a student's account for floor and/or hall damages will be charged as a total "Room Damages" entry on the statement, along with individual room damages.
Can I pay for my phone bill with Custom Cash? |
return to top
No, long distance phone services cannot be paid for with Custom Cash. Cash or check are the only acceptable forms of payment, similar to tuition and other charges. Phone bills are charged on a monthly basis determined by the calls made with an individual's long distance code. Students receive their telephone bills at their local/campus address, and they must be paid by the stated due date in the Finance Department, so as to not disturb long distance calling privileges.
What is the Student Activity Fee used for? |
return to top
The Student Activity Fee is available to all student organizations dedicated to sponsoring activities that will benefit the entire student body. It is distributed by the Student Allocations Committee throughout the academic year.
Do I have to pay for the Activity Fee if I live off-campus? |
return to top
All students, degree seeking and non-degree seeking students alike, registered in undergraduate programs are required to pay the Activity Fee. The nature of the fee requires that its distribution include only activities that will benefit the entire student body, including those living off-campus.
What is the Student Technology Fee used for? |
return to top
The student technology fee has been used for the installation and upkeep of the fiber optics that were installed in all residence hall rooms. Students have access to the St. Norbert College network from their rooms because of the fee. Additionally, it is used to purchase new and current computer equipment in the computer labs, which are available to all students.
What is the Student Health Fee used for? |
return to top
All full-time students registered in undergraduate programs at St. Norbert College are charged a Student Health Fee. All St. Norbert College students have access to care at Health Services. Health care services include physical assessment and evaluation by a registered nurse, testing procedures for illnesses such as: influenza, mono, strep throat and urinalysis, as well as sample over-the-counter medications and health education.
What other services are provided by the student health center? |
return to top
Medical care, advanced diagnostic testing, and prescriptions are available on a fee-for-service bases, which may be covered by medical insurance. The College's student health insurance plan covers 100% of any health care costs incurred in Health Services. For more information, please visit the
Health Center web site.
When can Custom Cash be refunded to a student? |
return to top
Custom Cash is refundable for any balance over $25. However, it will only be refunded directly to the student if all Finance Department accounts have been satisfied in-full. In the event that there are any outstanding balances in the Finance Department, any refund will be applied to that balance prior to the issuance of a refund to the student. Furthermore, Custom Cash increases are predicated upon Finance Department approval, and can only be charged to the student's account with credit approval.
