Frequently Asked QuestionsWho is eligible to use Health and Wellness Services?
All full and part-time students enrolled at St Norbert College are eligible to use our services. College employees are also eligible to use Health and Wellness Services.
What type of services do you provide?
Health and Wellness Services is an integrated holistic system of healthcare that provides care related to physical, emotional and psychological concerns. For a listing of on-campus health and wellness services visit the clinical services web page.
Do I need an appointment?
We encourage appointments in order to serve you most efficiently. Same-day appointments are most often available in health services, 920-403-3266. Counseling appointments are usually available within a few days, 920-403-3045. For emergencies, call 911 and contact Campus Safety, 920-403-3260.
Is there a cost involved for the services?
There is no cost for the initial assessment by the nursing or counseling staff. Charges would be incurred for procedures, immunizations, medication and visits with the medical provider. The student health fee covers the cost of some basic testing such as strep testing, mono, glucose, and influenza. For further information please visit the insurance and fees web page.
I have a chronic health condition that requires ongoing medical care. Can I see a provider to continue my care?
We recommend students with an ongoing health or mental health condition to be followed make an appointment with Health and Wellness Services to establish a plan of care while you are at college. We will work closely with your health care provider at home to ensure continuity in your care and to assure the greatest potential for your academic success.
How do I withdraw from the college because of a medical condition?
Withdrawal can occur at any time prior to the last date for withdrawal from courses. After the last day to withdraw, a formal medical withdrawal requires specific documentation:
Do you have information on alcohol and other drugs?
Health and Wellness Services is able to provide educational materials, alcohol and drug screenings and referrals to area specialists.
I receive allergy shots, can I get them at Health and Wellness Services?
Yes, you can receive your allergy shots on campus. Labeled vials of your antigen with written and signed orders from your physician are needed prior to you receiving your shots. Your allergist must include dose schedule and directions for missed shots. We do not provide allergy testing.
If I take a prescription medicine, can I get refills at Health and Wellness Services?
We have a small formulary of prescription medications on hand however, these are reserved for the providers we have on campus. It would be beneficial to have your prescriptions filled prior to coming to college or transfer prescriptions to a local pharmacy. If you are taking a controlled medication you should have the prescription mailed to you directly and take it to one of the pharmacies listed.
Are my records confidential?
Health and Wellness Services is compliant with all HIPAA regulations which protect the privacy of your health information. All records are electronic in a system that is HITECH compliant. The individual determines who has access to their health and/or counseling records and this access is only granted with written consent by the individual. For more information on confidentiality at Health and Wellness Services visit the confidentiality web page.
Can you bill my insurance?
Presently, Health and Wellness Services bills directly to insurance companies. Please be sure to have all of your medical information up-to-date.
Who do I contact if I have questions about the student health insurance plan?
You can contact the Health and Wellness Services office at 920-403-3266 or the Bursar Office 920-403-3002. For more information on the St. Norbert College Insurance plan visit the insurance web page.