Frequently Asked Questions
New
students
Current students
What is the tuition deposit used for? |
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Each incoming student planning to live on campus, is required to deposit $350 upon acceptance to St. Norbert College. $100 is used as a security deposit and will remain on the student's account until graduation or separation from St. Norbert College and $250 is applied to the first semester's tuition and any applicable new student orientation costs.
Every new student that is a commuter is required to deposit $250 upon acceptance to St. Norbert College. This $250 is applied to the first semester's tuition and any applicable new student orientation costs.
When will I find out where I live and with whom? |
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You will be sent an e-mail to your SNC e-mail account in July with all of your housing and roommate information. Make sure to activate your SNC e-mail account and check it regularly. To activate your SNC e-mail account, please visit
http://www.snc.edu/pw/activate.html and follow the on-screen instructions to activate your e-mail.
Can I request a roommate? |
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You can request a roommate, but please remember that it may not be possible to honor your request. If the housing placement for you or your requested roommate has already been placed we will be unable to complete your request.
How do I obtain my future roommates/suitemates contact information? |
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When you are sent the e-mail regarding your housing information it will include your roommate’s name and SNC e-mail account. If you need other information beyond the SNC e-mail, you will need to e-mail your roommate and ask for it. Residential Life cannot provide you with information other than SNC e-mail.
Can I switch roommates?
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If a room change request is made because of a roommate conflict, all other means of resolution (e.g., roommate contracts, mediation, arbitration) must be exhausted before a room change will be granted. Consultation with your resident assistant and/or your hall director is expected before any room change can take place. To encourage you to get to know your roommate, Residential Life will not make any room changes for the first two weeks students are on campus. It is the expectation of the Office of Residential Life that students make every effort to live together in a civil and responsible manner.
What is an RCR? |
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RCR is the acronym for Room Condition Report. It is a form utilized by your hall director to assess the condition of your living space prior to your check-in date and then again used to assess the condition upon your checkout. Change in condition of the room that is not attributed to normal wear and tear is considered damage and will result in a damage bill. Upon check-in you will have two weeks to review the condition of your room in comparison to the RCR generated. Any discrepancies should be brought to the attention of your hall director immediately.
Will I have access to the internet in my room? |
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All Residence Hall bedrooms have the ability to connect to the campus high speed network. Each residence hall room has a data jack and a hub, allowing two computers to be hooked up in each room. The data jack will provide access to the campus computer system as well as the internet. Riverside South, Vander Zanden, the Townhouses, and the Carriage House have high speed internet access as well.
To utilize the college system, students will need to contact technology support services, who will provide instructions on how to get connected. In order to obtain access to the SNC system, each computer will need to have a network card installed. The cost of the card depends on the type of computer being used. The card is usable for four years.
Students need to purchase a computer network cable from the college bookstore (can be purchased new or used) or from a computer distributor. In general, a cable of 15 to 30 feet is recommended for a student room. For more information, please visit the
technology support services web site.
College-Owned Houses are not able to connect to the campus high speed network. Internet service must be provided by at the residents’ expense.
What will my new address be and where do I get my mail? |
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At the beginning of the year, you will receive a mailbox suite number and a key from the Mail Center. You will have the same suite number for your entire stay at St. Norbert College. All student mailboxes are located in the Ray Van Den Heuvel Campus Center. For more information, please visit the
campus services web site.
Your mail and packages should be sent to the following address:
Name
Suite #
St. Norbert College
100 Grant Street
De Pere, WI 54115
Who is the best person to approach with housing questions or concerns once I've moved into my dorm? |
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Anyone on campus will be more than willing to assist you with any questions or concerns you have but the most knowledgeable when it comes to housing issues will be the Residence Hall Directors (H.D.), Associate Hall Directors (Assoc.H.D.), Assistant Hall Directors (A.H.D.) or Resident Assistants (R.A.).
Will I have cable television in my room? |
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Each residence hall is equipped with cable TV. The cost of the “basic” cable service is included in the semester housing charges. Media Services provides the cable cord, converter boxes, and repair service. Students need to provide their own TV.
Do I have to purchase the Student Health Insurance offered by St. Norbert College? |
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St. Norbert College does require that all registered full-time students be covered by health insurance. However, the student health insurance that the college offers is only required if the student is not covered by health insurance from home. The health insurance plan that St. Norbert College offers can be waived by completing and returning the waiver card by August 16 for first semester.
What do I do if I need something repaired in my room? |
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If something is broken or just not working right in your room, you will need to submit a work order online. You will need to visit www.snc.edu/service and fill out the form according to your problem. The work order will be submitted to the department that can be of service to you. After submission, either someone will come and take care of the problem within a few days or someone from that department will contact you. If you have an urgent or emergency issue you should contact Residential Life at (920) 403-3360 or Campus Safety at (920) 403-3299.
How do I obtain a parking permit? |
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All student vehicles must be registered in the Finance Department, JMS 219. Students must provide a copy of either a state vehicle registration certificate or proof of insurance in order to obtain a permit. Students graduating in December or leaving St. Norbert College during or at the end of first semester will be reimbursed half of their permit fee upon request. Falsification of information provided to the College regarding class status, housing location, etc. will result in revocation of parking privileges for the year and a $100 fine. Any changes (new vehicle, license, etc.) should be referred to the parking office, 120 Pennings Activity Center, (920) 403-3948.
What are Common Area Damages? |
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Each student is responsible for any and all damages or vandalism that may occur in his/her assigned unit. Payment for such damages or vandalism must be made promptly. Students are also held responsible for general hall damage or vandalism and asked to identify the person(s) responsible. If damage occurs in a hall or wing, such as in a recreation room or an elevator, and the person(s) responsible cannot be identified, the cost of repair is divided among the residents of that residential life area. The costs assessed to a student's account for floor and/or hall damages will be charged as a total "Room Damages" entry on the statement, along with individual room damages. Depending on the situation, 20% of the total damage costs may be added as a punitive fine.
Can I pay for my phone bill with Custom Cash? |
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No, long distance phone services cannot be paid for with Custom Cash. Cash or check are the only acceptable forms of payment, similar to tuition and other charges. Phone bills are charged on a monthly basis determined by the calls made with an individual's long distance code. Students receive their telephone bills at their local/campus address, and they must be paid by the stated due date in the Finance Department, so as to not disturb long distance calling privileges.
What is the Student Activity Fee used for? |
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All St. Norbert College students are assessed a student activity fee which appears on their tuition bills. The Student Activity Fee Allocation Committee (SAFAC), a committee of the Student Government Association, in conjunction with the Vice President for Student Life, is responsible for disbursing the collective student activity fee. Funds are distributed to eligible St. Norbert College student organizations and student life departments in an effort to enhance the co-curricular life on campus. For more information you can visit the SAFAC website.
Do I have to pay for the Activity Fee if I live off-campus? |
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All registered students are required to pay the Student Activity Fee.
What is the Student Technology Fee used for? |
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The student technology fee has been used for the installation and upkeep of the fiber optics that were installed in all residence hall rooms. Students have access to the St. Norbert College network from their rooms because of the fee. Additionally, it is used to purchase new and current computer equipment in the computer labs, which are available to all students.
What is the Student Health Fee used for? |
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All full-time students registered in undergraduate programs at St. Norbert College are charged a Student Health Fee. All St. Norbert College students have access to care at Health Services. Health care services include physical assessment and evaluation by a registered nurse, testing procedures for illnesses such as: influenza, mono, strep throat and urinalysis, as well as sample over-the-counter medications and health education.
What other services are provided by the student health center? |
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Medical care, advanced diagnostic testing, and prescriptions are available on a fee-for-service basis, which may be covered by medical insurance. The College's student health insurance plan covers 100% of any health care costs incurred in Health Services. For more information, please visit the Health Center web site.
When can Custom Cash be refunded to a student? |
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Custom Cash is refundable for any balance over $25. However, it will only be refunded directly to the student if all Finance Department accounts have been satisfied in-full. In the event that there are any outstanding balances in the Finance Department, any refund will be applied to that balance prior to the issuance of a refund to the student. Furthermore, Custom Cash increases are predicated upon Finance Department approval, and can only be charged to the student's account with credit approval.
When does garbage collection take place in the College-Owned houses? |
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Garbage will be collected from the College-Owned houses on Monday mornings at 9:00 a.m.. Students are asked to have their garbage to the curb by 9:00 a.m. on Monday; however, students should not leave their garbage out overnight. After garbage is collected, students should bring their garbage containers away from the curb as soon as possible.
What is the cost of the mandatory Student Health Insurance if I should choose not to waive it?
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Enrollment and other information can be accessed from the
Health Services web site.
Athletic coverage is available for an additional fee. For specific amounts, please see the enrollment form on the
Health Services web site or contact the
Finance Department at 1-800-597-3922 or by e-mail at busoff@snc.edu. International and ESL students must purchase the insurance regardless of their own insurance carriers.
Will I be eligible for continued coverage once I graduate from college, but before my new employer's insurance coverage takes effect?
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Yes, similar to a Cobra Plan, coverage is available for students from 30 to 185 days after graduation. You need to reapply for this insurance. For more information, contact 1-800-406-2338.
Will my parents' insurance cover me at school?
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In most situations, coverage from home is sufficient at school. Some out-of-state students may be restricted due to geographic reasons. Contact your own insurance provider to inquire about this.
What if I'd like to commute?
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The Office of Residential Life enforces the following requirements of all students wishing to commute. Commuter students must be living with parents or legal guardians, be married and/or have dependants that reside full time with you. Commuter students must also be living within 45 miles of the campus. All requests to be commuter students must be approved by the Director of Residential Life. Commuter applications can be obtained from the Office of Residential Life.
Current students requesting commuter status need to submit a completed "request to be released" form accompanied by a signed letter from a parent or legal guardian that indicates the reasons for the request and verifies the address from which the student will be commuting. Only students living at home with their parent(s) or legal guardian may be considered for commuter status.
Review procedures for St. Norbert students wishing to be considered for commuter status:
1. The Director of Residential Life will evaluate your request based upon written materials submitted for consideration and consultation with the appropriate campus professional, as appropriate, and will notify you in writing about the decision as soon as possible.
2. If granted, the effective date of release will be specified in the release letter. Students will be accountable for all financial charges up to and including that date and for any charges accruing as a result of room damages.
3. Students who are granted release from their housing agreement are required to follow established procedures for checking out of their residence. Students should consult with their hall director or housing intern about these procedures.
4. Students providing false information at any point in this process could be charged fees for a year’s room rental and meal plan and may be sanctioned for having provided false information to a college official.
What are my housing options if I plan to study abroad?
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Study abroad students
have three options for SNC housing:
1) Participate in SHOP for a limited number of bedrooms in Vander Zanden apartments that have been set aside for study abroad students. These bedrooms are reserved by using the study abroad student’s SHOP number. The bedrooms will be filled in pairs of two with students that will both be on campus for the same semester.
Please remember that the limited number of Vander Zanden apartments are reserved for one semester.
Students must move out at the end of the semester .
2) Make arrangements with a student studying abroad the opposite semester to take his or her place, equaling one full time student spot. When attending SHOP, the student staying in SNC housing for fall would sign up for fall semester only and the other student staying in SNC housing for spring would sign up for the spring semester.
The Study Abroad Office can provide a list of students who have expressed an interest in study abroad.
Students are required to choose their housing in person at SHOP. If a student cannot be present because they are studying abroad at the time of SHOP, then they must choose a spokesperson that can be present for their SHOP selection. These spokesperson forms are available in the Office of Residential Life, and should be filled out prior to departure for the study-abroad program. This form gives the spokesperson permission to choose housing for the following academic year on behalf of the person studying abroad.
3) Ask the Office of Residential Life to find a placement for them (email Res Life with housing preferences). (Attending SHOP is not required)
