St. Norbert College
St. Norbert College
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Open Positions

Please note that student positions are offered through the Financial Aid office.

For employees who are interested in applying for an open position, please complete an internal transfer application: http://www.snc.edu/hr/documents.html?d=/Employment/Application_and_Transfers.

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| Faculty Positions | Staff Positions | Hourly Positions | Administrative Positions |
3/13/2013
User Support Specialist — Full Time
Duties:
St. Norbert College is seeking a full-time User Support Specialist, responsible for providing students, faculty, and staff with quality and timely technical support of office applications, PCs, audio/video equipment, electronic communications, and other college technology. S/he will respond to computer issues on campus and provide technical support to faculty and staff at all levels. This position will also assist with the selection, allocation, and distribution of new equipment to faculty and staff in accordance with ITS policy.

The User Support Specialist will provide direct assistance to end users. The position requires a firm commitment to providing exceptional customer service, the ability to effectively prioritize, and strong analytical thinking and problem-solving abilities.

Experience:
Minimum Qualifications:
- A two-year degree in information technology or related field; at least three years demonstrated experience providing desktop and user support; or an equivalent combination of education and experience.
- Expert knowledge of Windows and Macintosh operating systems.
- Expertise with iOS devices, including laptops, tablets, and Smartphones.
- Exceptional troubleshooting skills with IT hardware including, but not limited to: Apple and Windows-based desktops, laptops, tablets, printers, scanners, Smartphones, etc.
- Experience providing user support for cloud-based services, including Google Apps.
- Excellent communication, time management, and customer service skills.

How To Apply:
St. Norbert College, a national Catholic, liberal arts college rooted in the Norbertine tradition, welcomes applications from members of all faith traditions and backgrounds. We seek those who can contribute to our Mission (http://www.snc.edu/mission) and support our commitment to building a vibrant, diverse community. The College offers an outstanding benefits package including health, dental and life insurance; retirement plan and tuition waiver.

Submit an application, cover letter, and resume to: Staffing Specialist, Human Resources, St. Norbert College, 100 Grant Street, De Pere, WI 54115 or via e-mail to employment@snc.edu.

Applications received by March 27, 2013 are ensured of full consideration.
PDF file St. Norbert College Job Application

Equal Opportunity Employer



Human Resources

Phone: (920) 403-3211
Fax: (920) 403-3983
E-mail: hr@snc.edu
St. Norbert College • 100 Grant Street • De Pere, WI 54115-2099 • 920-337-3181
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