Google Applications Frequently Asked Questions
Google Hangouts / Hangouts On Air
Your e-mail address is email@example.com or, if you have a nickname in your College records, firstname.lastname@example.org (e.g., Donald Duck’s e-mail address would be email@example.com or firstname.lastname@example.org). You will receive your e-mail address when you activate your account.
Yes. You may find Google's "Using filters" document helpful.
Conversation view groups emails with the same subject together as one email. To turn off conversation view: mail, settings, general, conversation view. Check the radio "Conversation view off." Then save changes at the bottom of the general tab.
No, SNC Email Hosted by Google does not provide a visual indicator that an email has been replied to or forwarded.
Themes are not available for shared mailboxes. Only your personal mailbox has the option to set a theme. Themes are available in mailbox settings.
Yes. Google supports a number of third party client applications. See their Recommended IMAP client settings page for configuration settings. If you're using Thunderbird, you may also want to install the Google Contacts add-on, as it will sync your contacts between Google and Thunderbird's address book. Here are the server settings:
When you send a message to an email list (i.e. class lists), if you're also on that list, you will not receive a copy of the incoming message. You will only see it in your "Sent Mail" folder.
For future reference regarding class lists, we'll be looking at having professors send messages to students via Snoodle, instead of the current email lists. But for now, the class email lists are still there.
To change the subject of your message, click the arrow next to the recipient’s name and click Edit subject.
How to setup a vacation responder?
You can also grant the following levels of access to particular people for a particular calendar:
Adding your class schedule to the Google calendar can be accomplished in one of three ways:subscribe, import or manual calendar entry. Subscribing to the class schedule creates a new calendar which remains current throughout your SNC academic career. An imported class schedule displays a current class schedule in your primary calendar. Manual calendar creation is the same as creating any event on your calendar.
My Classes Feature Comparison
* If you import “My Classes”, then drop a class, each class session has a unique event and each occurrence will need to be deleted. Importing “My Classes” a second time will not remove existing events. Importing only adds events.
By copying the “My Classes” calendar event, the event details include the correct class name, room location and instructor. Also, if you change classes during the semester, the event can be deleted by removing one occurrence of the event then selecting the option to delete all events in the series.
Yes. The Google Contacts add-on for Thunderbird will sync your contacts between Google and Thunderbird's address book.
Google Drive files can be accessed, worked on, and downloaded from any computer in the world as long as it is connected to the internet. Documents can be shared through email or web link, and can be worked on real-time collaboratively. Within Drive, there are apps that allow the creation of documents, presentations, spreadsheets, and many others through the Google App Store.
All three of these products work in almost the same way. The only large difference is the company that the product is associated with, and some of the functionalities. Google Drive has native apps built-in to edit files while Skydrive and Dropbox require other applications to achieve this. Click here to learn more about Google Drive functionalities.
Yes! A document can be shared between a Mac and PC. They can also be worked on at the same time using both.
In Drive: Right click on the document that you want to share and select the Share option. Input the email address of the person you want to share with. After the addresses have been entered, select Done.
In Google Docs: Hit File, then select Share. Input the email address of the person you want to share the document with. After the addresses have been entered, select Done.
You can also share a document over Email, and social networking sites (Facebook, Linkedin, etc.) by using the web link provided to you in the share option within Google Docs or Drive.
Click here to view a complete list of supported file types.
iPhone and iPad Configuration
Android Device Configuration
To set up your Android device, please follow this link.
After following the steps in the link above, you can now use Google Apps from your Android Device. Just launch Gmail, Google Calendar, or which ever app you want to use, from your device's home or applications screen.
Launch Google Drive for your Mac from the toolbar. Drag files and folders into your Google Drive folder to begin syncing items to My Drive (part of Google Drive on the web).
Each member of the college is given 30 Gigabytes of storage that is shared between Google Drive and Gmail. The current spaced used can be viewed in the Google Drive web interface.
How do I Add a Google App in Google Drive?
When editing a Google document on the website, you can view and manage revisions by selecting “See revision history” under the “File” menu. You can also access the revision history by clicking on the “Last edit was on [date]” or “All changes saved in Drive” link next to the menu bar.
The revision history will display on the right hand of the document. From here you can select a revision to view the changes and/or to revert back to that version.
You can also manage revisions on an uploaded or synced document — such as Word, Excel, or Powerpoint — by clicking the checkbox next to the document, selecting “More” at the top of the Drive window, and choosing “Manage revisions”. A window will pop up showing the last few revisions of a document. From here you can choose to download an older version of the document or upload a new version.
Google Hangouts, also called Chat within Gmail, is an instant mesaging and video chat feature that is used through Gmail and Google+. It allows two or more people to chat or video chat with each other using many different devices.
You can send chat messages in a group discussion with up to 100 people or have a video call with up to 10 people.
With a Hangout On Air, you can broadcast live discussions and performances for others to view through your Google+ Home page and YouTube channel. You can also edit and share a copy of the broadcast.
Hangouts / Hangouts on Air support the current version and the 2 previous major releases of the browsers listed below on a rolling basis.
Hangouts / Hangouts on Air support the current version and the 2 previous major releases of the operating systems listed below on a rolling basis.
Starting a Broadcast
To start broadcasting Hangouts On Air, you need the following:
You won’t be able to broadcast a Hangouts On Air if any of these issues apply to your YouTube channel:
Before you start broadcasting your Hangouts On Air, make sure you have the following equipment and software:
Edit the broadcast
Once the broadcast is over, it’ll be posted to your YouTube channel as well as your Google+ homepage. From there you can edit it, and the edited version will be available to anyone you share it with.
A standard Google Hangout is used for people to chat and video chat to each other, while a Hangout on Air is used for one person to broadcast video to anyone who tunes into their Youtube Channel.
Google Hangouts can be used on either Mac or PC, and is also available for iOS devices through the App Store, and Android Devices through the Google Play Store.
Information Technology Services
Phone: (920) 403-4040