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Frequently Asked Questions

Where is the Mail Center located?
The Mail Center is located on the ground level of the Ray Van Den Heuvel Family Campus Center.

When and where do first-year and transfer students pick up their mail keys?
First-year and transfer students should pick up their mail keys at the Mail Center Desk when you first arrive for classes. The suite boxes are located in the same general area. Students retain their mail key for the duration of their college career. Upon graduation, mail keys need to be returned.

What should I do if I'm going to study abroad?
Contact the Mail Center and let them know the dates you are studying abroad.  Mail that arrives at the college will be forwarded to your permanent mailing address.

What is my St. Norbert College student address?
You may provide your new mailing address to family, friends, businesses and subscriptions, etc. as:

St. Norbert College
Your Name and Suite Box Number
100 Grant Street
De Pere, WI 54115

Also, the box is referred to as a suite box, not a PO Box due to Postal Regulations.  

Is there a charge for owning a suite box key?
There is no charge for the suite box key, however failure to return it when you leave the college will result in a non-refundable charge for replacement, which will be placed on your account.

Is there a fee to replace a lost key?
Yes.  If you need to replace a key during the school year please stop by the Mail Center Desk for assistance.

How will I know if a package arrives for me?
If an item comes that is too large for your suite box, the Mail Center will notify you via the campus email system. Instructions will be provided on how to best pick up your item.  

Does the Mail Center sell shipping materials?
The Mail Center sells stamps, envelopes, boxes and packaging materials.

What postal services does the Mail Center use?
We can mail and ship using the US Postal Service, FedEX and UPS.

What payment methods are accepted at the Mail Center?
We accept cash, check or custom cash. We do not accept credit or debit cards. There is an ATM located in the Campus Center if needed.