Required Texts:

Goldratt, Eliyahu M., and Jeff Cox, THE GOAL: A Process of Ongoing Improvement, Third Revised Edition, (Great Barrington, MA: The North River Press Publishing Corporation) 1992 ISBN 0-88427-061-0 (G&C)

Hartvigsen, David, SimQuick: Process Simulation with Excel -Updated Version, 2/e, (Upper Saddle River N.J, 07458: Pearson Education, Inc.) 2004 ISBN 0-13-145031-X (SQ)

Jacobs, F. Robert , and Richard B Chase, Operations and Supply Management with Student DVD-ROM : The Core, (New York: McGraw-Hill/Irwin) 2008, ISBN-13 9780073294735 (J&C)

    - TOC and EVA
    - Ongoing Process Management
    - Decision Support Systems and Simulation
    - Supply Chain Management

2. list and describe quantitative techniques and models, and their advantages, shortcomings, and assumptions which are used to gather and analyze information about various operations process alternatives;

3. use computer hardware and software in Decision Support Systems (DSS) and Simulation applications to analyze and solve Operations Management problems;

4. use computer hardware and software and the internet in the preparation, analysis, and presentation of complex operations processes and reports.

We also have available to us an E-mail Listserve which we will use to enhance our discussions.  You may send a message to the entire class by addressing your e-mail to <buad333a@snc.edu> (eliminate the brackets). This is an open, unmoderated listserve, so anything you send to it will be distributed to the entire class. It is meant to foster discussion, answer questions, provide assignments and clarifications, and generally stimulate the discussion of operations management issues among the class participants. Please be sure to access your campus e-mail regularly, even if you normally use another e-mail server (i.e. hotmail or AOL). If you do use another mail server, you must arrange to forward your SNC e-mail to that e-mail address. Also, you will not be able to address any comments to the listserve unless you post them from your college e-mail account, as the automatic class list will only accept comments from the college e-mail addresses. So you should plan on participating in the class listserve from your SNC e-mail account regularly.  You should access this e-mail group as often as one or more times a day depending on the volume of messages the list experiences.  I will illustrate the use of the mail list early in the semester.

We will be holding discussions regarding the class topics made through the web affiliation of the book, or about questions I ask you or questions asked by you or your classmates on the listserve. Address your comments to the listserve <buad333a@snc.edu to share your entries with everyone on the list (remember, you must be sending those messages from your SNC e-mail address, not from another mail server with a different e-mail address for you). These discussion should focus on the questions asked, and provide your perspectives, which you can document with references to the course resources or other items you wish to include as documentation. Your opinions are appropriate, but you need to reference the resources that helped you form those opinions. Your active participation in these discussions will contribute to your class participation grade.

Finally, we will determine what, how and when students, in teams, will prepare and present to the class information about a relevant operations management process. You will select a specific topic from a list provided by the instructor, and prepare an appropriate presentation for the class. This presentation will include an approved list of activities that you and the instructor will agree upon before the presentation is prepared. The objective of this presentation is to share with the entire class the information about a topic which will enable each of them to be able to conduct a proper analysis themselves of an appropriate and relevant operations management situation. Resources for this presentation may include handouts for the class, web pages, software availability on the internet or through your own resources, and other relevant items that are approved by the instructor. The class presentation by the student group will be documented by a fully developed web page which will serve as the term paper for the course. A more detailed assignment for this project will be distributed through the class listserve.

It may be instructive to review my perceptions of the performance levels necessary for you to earn each of the whole grades. A grade of "A" is due the student who consistently accomplishes superior work in all aspects of graded assignments. Only a small number of students typically perform at this level on a constant basis. "B" students consistently provide quality work for their assignments, are nearly always correct in their responses, but usually could be more elegant and precise in their work. Those worthy of the "C" grade are occasionally incorrect in their responses and often overlook important aspects of the assignment or are unable to elaborate well on a topic. "D" students often provide inaccurate or incomplete work, usually overlook important aspects of the assignment, and generally manifest a sloppy demeanor toward their work. Students who are incorrect or haphazard about their work, and make no attempt to demonstrate an understanding of the course material will earn an "F" for their efforts. When the separate grades for all the course assignments are aggregated into a course grade, each will be weighted as listed above, and the overall average will be awarded to the student.

Course Schedule: The student presentations and guest speakers will be added to this schedule as they are arranged.

This syllabus will be placed on the Class Web Page as http://www.snc.edu/socsci/chair/333/333syl.html
as the dynamic and up-to-date document governing the conduct of the course. I will notify you through the class listserve of changes to this document as they occur.

To contact the St. Norbert College Web Administrator, send e-mail to: mailto:webmaster@mail.snc.edu.
 

This page approved by St. Norbert College. URL of this page: http://www.snc.edu/socsci/chair/333/333syl.html  Last modified: April 26, 2007