Computer Accounts & Passwords
To ensure security, everyone using computers at St. Norbert College must have one or more computer accounts. These accounts allow the IT department to provide individuals with access to resources such as software and disk storage. All accounts on the campus network are administered by the IT department and are free to all College employees and students. Your accounts will be created before you attend orientation (students), or after your information is put into the College administrative system (employees). Before you use your accounts for the first time, you will need to activate your account (instructions below). The computer accounts you have may include:
This account permits you to access the College computer network, shared network storage, and SNC-only web pages.
Login ID: Your login ID for the campus network is exactly 6 characters long, and is usually the first 4 letters of your last name followed by your first and middle initials (e.g., Donald F. Duck’s login ID would be duckdf). You will receive your login ID when you activate your account (below).
Password: You use the same password for logging in to the network and for your e-mail account (next). You will set your initial password when you activate your account. This password expires every 6 months. You will be notified via e-mail when it’s time to change it. You may change your password at any time from the Computer Account Management page, http://www.snc.edu/pw.
Trouble logging in to your network account?
The Google Mail (gmail) combines e-mail, calendars, address books, and other tools in an integrated system. All College computer users have this account. To log in to Google Mail, go to http://www.snc.edu/email.
Username: Your username for the Google e-mail/calendar system is your firstname.lastname from the beginning of your e-mail address (e.g., donald.duck). You will receive your username when you activate your account (below). The only other time you use this username is when logging in to the anti-spam server.
Password: Your Google/e-mail password is the same as your network password (described above).
E-mail address: Your e-mail address is firstname.lastname@example.org or, if you have a nickname in your College records, email@example.com (e.g., Donald Duck’s e-mail address would be firstname.lastname@example.org or email@example.com). You will receive your e-mail address when you activate your account.
Trouble logging in to Gmail?
Make sure you're using the correct login/password combination, as described above. If you're not sure about your password, or you think it might be expired, reset it by going to the Computer Account Management page page. If you still cannot log in, contact the Service Desk.
KnightLine is used for course registration, student/personnel information, and more. You log in to KnightLine with your 9-digit SNC ID number. To log in to KnightLine, go to http://www.snc.edu/knightline.
Login: You log in to KnightLine using your St. Norbert College ID number from your ID card (put zeros before the numbers on your ID card to make it 9 digits long).
Password: Your KnightLine password is independent of all other systems. You should receive your initial KnightLine password via e-mail; if you do not, contact the Service Desk.
Trouble logging in to KnightLine?
If KnightLine says that your account is disabled, it will automatically reset your password and e-mail you a new temporary password. If your password has not yet been reset and you would like it to be, contact the Service Desk.
Banner is the College’s administrative information system. If you need Banner access, your supervisor must contact the IT department and indicate which specific items you need access to. To log in to Banner, go to http://www.snc.edu/cwis.
Login ID: Your login ID for Banner is the same as for the campus network (above).
Password: Your Banner password is independent of all other systems. You will be given your Banner password when your account is established. For instructions on changing your Banner password, see the CWIS web site, http://www.snc.edu/cwis.
Trouble logging in to Banner?
Why passwords matter
You may not care if someone gets into your account, but we do, because a breach of any account on our network can threaten the entire network. Network security is a serious issue because of the large amount of personal data stored on our systems. Not only could a person who gets into your account harm you, they could also harm our systems and other SNC users. Don’t let your account be the one that jeopardizes the security of the entire network! If your account is used to commit a security breach, you will be held responsible. It is essential that every user assist us in protecting the College’s computing resources by choosing secure passwords and following good password security practices.
Choosing a password
Remember, if you don’t use good passwords, someone could use your account and breach our system, putting you, our systems, and other SNC users at risk. Computer hackers use very sophisticated techniques and automated tools to crack passwords; the easier a password is to guess, the faster a hacker can break in.
Assistance and questions
If you have any questions or need more information, contact the Information Services Desk at (920) 403-4040 or firstname.lastname@example.org. The Information Services Desk is for St. Norbert College students and employees only.
Technology Support Services
Phone: (920) 403-4040