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Zimbra Server Information
To use an e-mail program such as Thunderbird or Outlook to access your e-mail on Zimbra, you need to configure it according to the following e-mail server information
| Your E-mail Address/Return Address |
firstname.lastname@snc.edu |
| Incoming/IMAP host/server |
zimbra.snc.edu, TLS or STARTTLS security, port 143 |
Incoming Mail Server User Name/
Zimbra login name
|
firstname.lastname |
Outgoing/SMTP host/server:
On the campus network |
smtp.snc.edu, TLS or STARTTLS security, port 25 |
Outgoing/SMTP host/server:
Off campus & Res. Halls |
smtprelay.snc.edu, SSL security, port 465, with server authentication (“Use name and password”) enabled using your 6-character network login ID as the User Name |
| Outgoing Mail Server User Name |
your 6-character network login ID |
When setting up a smart phone via ActiveSync, choose Exchange server, SSL security, and use your firstname.lastname zimbra username and password.
To change Thunderbird from the old mail server to the Zimbra server:
- Open Thunderbird. If asked for your password, click Cancel until the box goes away.
- Go to Tools – Account Settings. In the column on the left, click on Server Settings.
- In the "Server Name" box, change imap.snc.edu to zimbra.snc.edu.
- In the "User Name" box, change your login ID to your firstname.lastname (the beginning of your e-mail address).
- Under Security Settings, select TLS (Thunderbird 2.x) or STARTTLS (Thunderbird 3.x).
- Decide whether you still want Thunderbird to check for new mail at startup and at regular intervals (this will depend on how you plan to use it). Change the settings if necessary to suit your preferences.
- Uncheck "Empty Trash on Exit."
- In the column on the left, click on Outgoing Server (SMTP).
- Click the Edit button on the right.
- The server smtp.snc.edu should already be filled in. Under Security and Authentication, choose TLS. The “Use name and password”box does not need to be checked. Note that if you are off-campus, you should be using the smtprelay.snc.edu server instead; see the table above for details.
- Click OK - OK.
Other Zimbra information
Assistance and questions
If you have any questions or need more information, contact the Help Desk at (920) 403-HELP (4357) or helpdesk@snc.edu. The Help Desk is for St. Norbert College students and employees only.
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