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Technology News & Announcements
Date Subject
Nov. 9
2009
Banner/KnightLine Restored to Operation
Banner, KnightLine, and My Reports have been restored to operation. Thank you for your patience while we identified and corrected the problem. -- Information... MORE >
Nov. 9
2009
Banner/KnightLine Service Restored
We slowing increased the number of users on Banner and KnightLine throughout the afternoon as we confirmed that the systems are working properly. We recently made Business Objects available as well.... MORE >
Nov. 9
2009
More Banner/KnightLine Issues
We continue to see difficulties in connecting to Banner, KnightLine, and Business Objects. We are working with our vendors to determine the cause and a solution. We will keep the community advised... MORE >
Nov. 9
2009
Problems with Banner/ KnightLine
We are having difficulties with the Banner server. Access to Banner forms, KnightLine, and My Reports (Business Objects) is unavailable. We are working with our vendor to identify and resolve the... MORE >
Nov. 5
2009
Annual Reminder of File Sharing and Copyright Infringement
The Higher Education Opportunity Act includes provisions that are designed to reduce the illegal uploading and downloading of copyrighted works through peer-to-peer file sharing. St. Norbert College... MORE >
Oct. 29
2009
Facebook password-reset spam
Virus hunters are raising the alarm for a large-scale spam attack that uses fake Facebook password-reset messages to trick PC users into downloading a dangerous piece of malware. While our... MORE >
Oct. 1
2009
Additional Internet Service
We installed new equipment to add a second Internet provider on Monday evening, and connected to the new provider yesterday (Wednesday) afternoon. The College has increased Internet capacity by 50%,... MORE >
Sep. 23
2009
Internet Service Interruptions
Next week, St. Norbert College will be connected to a second Internet provider, which will increase our Internet bandwidth, provide greater reliability, and allow us to update our Internet service... MORE >
Sep. 16
2009
Please ignore Upgrade Your Account request
Another phishing message targeting the College began showing up overnight last night. It tells you that we are performing maintenance on your Zimbra account and that you must reply with your User... MORE >
Aug. 20
2009
Reminder: Course E-Mail Addresses
Dear Instructors, Just a quick reminder that the addresses for the course e-mail lists changed last semester. The addresses are now in the format Term#CourseID@lists.snc.edu. For example,... MORE >
Aug. 10
2009
Please ignore Mailbox Update request
Another phishing message showed up Sunday. It is essentially identical to a message that we warned you about in June. It tells you that your account was compromised by spammers. The subject reads... MORE >
Jul. 29
2009
E-mail Delivery to Hotmail Restored
Effective late this afternoon, e-mail delivery from SNC addresses to Hotmail was restored. We performed a bit of subterfuge to accomplish this and the result is that a few e-mail services will... MORE >
Jul. 27
2009
E-mail blocked
E-mail sent from St. Norbert College addresses (snc.edu) is being blocked by Hotmail and probably by other sites as well. Last week, an alumnus responded to a phishing message that asked for... MORE >
Jun. 8
2009
Please ignore Mailbox Update request
Another phishing expedition showed up this past weekend. It tells you that your account was compromised by spammers. The subject reads "Mailbox Update" and the message asks you to link to a... MORE >
Jun. 2
2009
Off-campus E-mail Delivery Issues
The following message was delivered on May 22. You may have already seen this message, but it was among those messages that could not be recovered by the Zimbra... MORE >
Jun. 1
2009
Zimbra has been restored
Zimbra has been fully restored and all of the data from the temporary server has been merged back into it. All incoming e-mail will now go to the main Zimbra server, so you should have no need to log... MORE >
May 26
2009
Zimbra Unavailable
The Zimbra e-mail and calendar system is currently unavailable. For status updates, visit the Information Technology department's web site at... MORE >
May 14
2009
Final Reminder: WebMail goes away tomorrow
This is a final reminder that the College's old e-mail server and WebMail will no longer be available after approximately 7:00 am tomorrow, May 15. If you have e-mail messages/folders stored on the... MORE >
May 14
2009
Zimbra Unavailable Saturday Morning
Zimbra will be unavailable Saturday (May 16) from 8:00 - 10:00 am while the software is updated to the current version. Zimbra services, including e-mail and calendaring, will be unavailable during... MORE >
May 8
2009
Please do not respond to Mailbox Storage Limit Message
Members of the St. Norbert College Community: We regularly encounter examples of e-mail "phishing" scams that attempt to get personal information by pretending to come from a legitimate SNC... MORE >
Apr. 23
2009
Computer Accounts After Graduation
Wondering what happens to your computer account & e-mail after you graduate? You can keep your SNC e-mail address indefinitely, so you don't have to bother changing your address with all of your... MORE >
Apr. 23
2009
Course E-Mail Address Change May 15
On May 15, 2009, all of our current Lyris discussion lists will be moved to a new system called Mailman. That change itself will not impact most of you, but it will have a side effect that will. As... MORE >
Apr. 23
2009
Emergency Printing Procedures
As a response to the problems that occurred this week around printing, Information Technology and the Copy Center have developed an emergency print procedure that will be deployed in the unlikely... MORE >
Apr. 21
2009
Printer Problems
As most or all of you are undoubtedly aware, the work we did yesterday to resolve problems with print management caused additional problems. Without giving you more information than you need, the... MORE >
Mar. 19
2009
Please do not respond to Zimbra account query
Members of the St. Norbert College Community: On an increasingly frequent basis we encounter e-mail "phishing" scams. We've just seen another that's going around. While we hate to load up... MORE >
Mar. 11
2009
Please do not respond to Webmail Account query
Members of the St. Norbert College Community: Every week or so, we encounter an example of an e-mail "phishing" scam. We've just seen another that's going around. While we hate to load up... MORE >
Feb. 3
2009
Get ready for Zimbra!
SNC Faculty and Staff: Get ready for Zimbra! You can convert now and begin taking advantage of the new e-mail and calendar system! The College is currently implementing the Zimbra... MORE >
Jan. 29
2009
Reminder: Discontinuing old e-mail addresses
Following is a message that we sent out in October. Please be reminded that when we cut over to Zimbra for our e-mail service on February 16, we will no longer accept e-mail addressed to the old... MORE >
Jan. 29
2009
Warning - Another Phishing Expedition
Members of the St. Norbert College Community: Every month or so, we encounter another example of an e-mail "phishing" scam. We've just seen another that's currently going around. "Phishing"... MORE >

News Archive 2009

Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov

News Archive 2008

Mar | May | Jul | Aug | Oct

News Archive 2007

Jan | Aug

News Archive 2006

Mar | Nov

News Archive 2005

Nov



Technology Support Services

Phone: (920) 403-4357
Fax: (920) 403-1341
E-mail: helpdesk@snc.edu


St. Norbert College • 100 Grant Street • De Pere, WI 54115-2099 • 920-337-3181