|
Date |
Subject |
Jan. 17
2012 |
Zimbra upgrade Sat. 1/21, 2-8pm
A Zimbra upgrade is planned for Saturday, January 21st. We will begin the upgrade at 2:00 p.m. and expect it to take until approximately 8:00 p.m. Please plan accordingly as Zimbra will be... MORE > |
Jan. 5
2012 |
Anti-spam server problems
Since January 1st, the College's Barracuda anti-spam server has been over-zealous in identifying messages as possible spam. Consequently, you may have noticed more messages than usual going into your... MORE > |
Dec. 15
2011 |
Logging in to Ricoh printers
We are currently experiencing a problem with Equitrac that is preventing people from logging in to the Ricoh printers/copiers. Campus computers can still print to these devices, but it is not... MORE > |
Dec. 15
2011 |
Logins to printers fixed
The problem we experienced earlier with Equitrac has been resolved. You should now be able to log in to the Ricoh printers/copiers. If you still cannot log in, you may need to turn the printer off... MORE > |
Nov. 1
2011 |
Citrix lab/classroom update
Technology Support Services is currently working on the Citrix issues that have been reported to the Help Desk. Most of the issues seem to be with Microsoft PowerPoint presentations that contain... MORE > |
Oct. 26
2011 |
Citrix update
As we told you last week, the Citrix vendor was on campus to help us resolve the problems affecting the lab and classroom computers. After making some changes to the servers, we believe that most of... MORE > |
Oct. 19
2011 |
Update on the Citrix lab/classroom problems
Our vendor is on campus this week to help us solve the problems that we've been having with Citrix, the system which runs our lab and classroom computers. We have made some significant progress, but... MORE > |
Oct. 14
2011 |
Technology update
IT and Tech Support want to provide an update on the server issues that began last week. Most systems are back up and running, but here are some details: Proxy server for Library databases:... MORE > |
Sep. 22
2011 |
New anti-virus program
On Monday, September 26 we will begin installing a new anti-virus/anti-spyware program called Microsoft Forefront on all campus Windows computers. This program will provide improved virus and spyware... MORE > |
Sep. 16
2011 |
Update on lab/classroom computer problems
We are pleased to announce that we have finished rebuilding the Citrix servers with our consultant and we believe that the problems with this system have been resolved.* We realize that this has been... MORE > |
Sep. 1
2011 |
Printing problems persist
Unfortunately the printing problems returned overnight, so network printing is not working this morning. IT will continue to work on this today to try and provide a solution as quickly as... MORE > |
Aug. 31
2011 |
Printing problems
The IT department is aware of the current campus printing problems and has been trying to resolve them since yesterday. This is extremely difficult to troubleshoot because there is no consistent... MORE > |
Aug. 26
2011 |
Classroom and lab computer changes
Dear instructors, As you prepare to start your classes next week, we wanted to make you aware of a few things about the new computer setup in the classrooms and computer labs: -... MORE > |
Jul. 15
2011 |
Network conversion update
Good news! The network drives - G (Classes), J (Departments), M (Users), and I (WinApps) - have all been moved from the old network servers to the new servers. All of the network drives, along with... MORE > |
Jul. 15
2011 |
New Netstorage available
Now that the College's network drives have been moved to new servers, we have a new method of accessing network drives via the web. If you are still using your M drive, you can now access it by going... MORE > |
Jul. 12
2011 |
Do not respond to mailbox quota message
E-mail phishing scams are very common and some target SNC users specifically. The latest one of these has the subject "Your mailbox has exceed it's quota limit" and asks you to a click on a link to... MORE > |
Jun. 16
2011 |
Network conversion update: M drive unavailable this weekend
This weekend, the M (User) drives will be moved from the old network servers to the new servers. This will provide greater stability and reliability of this drive. Please do not save... MORE > |
Jun. 2
2011 |
J drive & printing updates
Please see the following memo regarding recent technology problems and upcoming improvements: http://www.snc.edu/techsupport/docs/computing_report_6-2-2011.pdf -- Thomas G.... MORE > |
May 4
2011 |
Recent network issues
As most of you already know, the College has been experiencing ongoing problems with the shared network storage drives (J:, G:, M:, and I:) and network printing. The servers that operate these... MORE > |
Apr. 14
2011 |
Campus-wide computer updates
In an effort to resolve the recent problems we've been having with network printing and the network drives, as well as making other general improvements to the campus computing environment, we are... MORE > |
Apr. 14
2011 |
J: drive maintenance Easter weekend
We will be taking the J: drive off-line at 5pm, Thursday, April 21 to correct problems causing the recent instability. We expect to have the repairs completed by 7am, Monday, April... MORE > |
Apr. 12
2011 |
Continued printing problems
We are continuing to experience intermittent network printing problems. Our IT department is working to resolve this as quickly as possible. If you need to print critical documents during... MORE > |
Mar. 29
2011 |
Caution regarding e-mail scams
There have been several e-mail phishing scams targeting SNC users lately. These messages may tell you that your mailbox has exceeded its storage limit, that there was an unauthorized attempt to... MORE > |
