COVID-19 frequently asked questions

The college continues to closely monitor COVID-19 and is actively engaged in responding to and planning for possible scenarios. Below is a series of frequently asked questions that you may find helpful.

General response
For Faculty and Staff

What do we currently know about Coronavirus Disease 2019 (COVID-19)?

The global Coronavirus Disease 2019 (COVID-19) situation is rapidly evolving and expanding. The Centers for Disease Control and Prevention (CDC) has the most up-to-date public health and risk information. St. Norbert College is closely monitoring the situation and will continue to coordinate timely and cohesive responses with a focus on the health and safety of the St. Norbert College community.

How serious is it?

According to the CDC, the complete clinical picture with regard to COVID-19 is not fully understood. Reported illnesses have ranged from mild to severe, including illness resulting in death. Learn more about the symptoms associated with COVID-19.

Are there ways to prevent contracting the virus?

Please refer to nonpharmaceutical interventions suggested by the CDC. Get your flu vaccine as it becomes available. The flu vaccine generally becomes available for the current year’s influenza season as early as August or September each year. Check with Health Services or your provider for more information and availability.

Should I wear a mask?

Yes, a mask or cloth face covering is required both indoors and outdoors on campus to help prevent the spread of COVID-19.

I’m feeling anxious. Who can I talk to?

We recognize the anxiety and emotional strain that these circumstances may place on all of us.

Are classes still taking place at St. Norbert?

Yes, the college resumed classes on Monday, Aug. 24.

Will students, faculty and staff be tested before they return to campus?

No, testing of all students, faculty and staff for COVID-19 before allowing campus entry (entry testing) has not been systematically studied. It is unknown if entry testing in IHEs provides any additional reduction in person-to-person transmission of the virus beyond what would be expected with implementation of other infection preventive measures (e.g., physical distancing, cloth face covering, hand washing, enhanced cleaning and disinfection). Therefore, CDC does not recommend entry testing of all returning students, faculty and staff.

Are campus tours through the office of admission still offered?

Yes; staff and visitors will be subject to strict protocols to ensure the safety of all invloved. We do have the option of scheduling prospective students for a virtual visit, including a student-led video tour and a one-to-one online or phone meeting with an admission counselor. To schedule a visit, please see our plan a visit webpage, or call the office of admission at 800-236-4878.

How can I file a report if I have experienced or witnessed harassment, discrimination or unfair treatment related to COVID-19 and involving any member of our community?

Viruses cannot target people from specific populations, ethnicities or racial backgrounds. Racist and discriminatory behaviors are not tolerated at St. Norbert College. In the spirit of communio, we should support anyone who is feeling anxious or stigmatized as a result of COVID-19. If you do experience or witness harassment, discrimination or unfair treatment, file a bias incident report.



If you have additional questions, please contact us at covid19response@snc.edu.

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

When do we plan to enter Phase 2?

Phase 2 which marked a return to work for faculty and staff, began on Monday, Aug. 3.

Will employees be screened and monitored for symptoms?

Before returning to campus, students, faculty and staff reviewed and acknowledged a checklist to confirm that they are symptom-free and that they have not been in contact with anyone diagnosed with COVID-19. Everyone on campus, ongoing, will be required to conduct daily self-assessments for COVID-19 symptoms.

What should I do if I am feeling ill?

If you have a fever, unexplained cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, you must stay away from campus. If you have been identified as a close contact to someone who has tested positive for COVID-19, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after a positive test and/or illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Where should I be working?

All offices should be open on normal schedules. However, with the college closed to the public, all exterior doors will remain locked and will require authorized college ID-card access to enter. Employees are encouraged to only enter the building where they have their personal workspace and to make use of hand sanitizer or wash their hands when they touch door handles.

Supervisors are encouraged to develop protocols to discourage contact between employees, including flexible and alternate schedules, alternating work teams, and continued remote work. Priority for remote work or alternate schedules should be given to those at higher risk. Employees should limit the amount of time they work in areas where they routinely come in contact with other individuals, and cross traffic between staff members in shared spaces should be minimized.

If you are exhibiting COVID-like symptoms, you will be required to stay home. If you develop any symptoms while at work, notify your supervisor immediately and return home. Those who have the ability to work remotely may do so. If you cannot work remotely, or if you are too ill to work, you must use PTO or vacation time.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify your supervisor and Human Resources.

What if a student, staff or faculty member tests positive?

If a member of our community tests positive for COVID-19, and the college is made aware of the positive test, the college will share that information through the COVID-19 case dashboard. View the comprehensive St. Norbert College COVID-19 case response policy.

How should meetings take place?

We encourage meetings to continue to take place virtually, no matter where staff are physically located.

If meetings must take place in person, proper physical distancing and masking must be observed. The limiting factor for most meeting sizes will be the ability to physically distance in a given meeting space.

Additional meeting limitations will be in place as a result of academic class and dining seating and use of traditional meeting spaces in Bemis, Michels Commons, etc. Conference & Event Services staff members will guide customers through the process and share current guidelines and requirements.

Do I need to wear a mask on campus?

All employees are required to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Such coverings do not preclude employees maintaining safe physical distance in the workplace.

A cloth mask will be provided by the college for staff who do not have one. The CDC provides information describing how to wear a face covering, how to make one yourself and how to wash cloth face coverings.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Additional supplies will be available to be purchased by departments through Facilities. Housekeeping will continue to collect trash and recycling as scheduled.

We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help modifying your spaces in accordance with physical distancing recommendations, contact facilities.

Is business-related travel allowed?

Only essential business-related travel is allowed. However, employees will be required to follow health and safety precautions and may have to quarantine upon their return in accordance with public health guidelines.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you are identified as a close contact of someone who has been diagnosed with COVID-19, or are showing symptoms consistent with the disease, you are not allowed to come to campus.

Is the Children’s Center open?

Yes, the college reopened the Children’s Center on Monday, Aug. 17, but at less-than-full capacity. Children in high-risk categories are asked to remain at home.

Examples of enhanced health and safety precautions to include:

  • Enhanced cleaning
  • Strict hand hygiene
  • Required influenza vaccination (other than medical exemptions)
  • Required masking
  • Monitoring for fever/symptoms
  • Immediate notification of symptoms

Is the fitness center open to faculty and staff?

The fitness center is open for faculty and staff with enhanced cleaning according to WEDC and CDC guidance. Exercise equipment is restricted to comply with required distancing, and enhanced cleaning will be taking place. High-risk individuals are discouraged from using the fitness center.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined for faculty and staff. Students should work with their supervisors on a plan to work remotely as much as possible, as well.

How will faculty and staff dine on campus?

Dining operations are first focusing on ensuring the safest experience for our students. As of this writing, the retail operations of Phil’s and Ed’s will be open to the campus community. Work continues at Ruth’s Marketplace on menu development, serving plans, line and seating management, sanitation efforts, and therefore Ruth’s is not currently available for faculty and staff dining.

Can I meet in person with students or customers?

When possible, meetings should remain virtual. When virtual meetings are not possible, it is recommended that all appointments are scheduled 24 hours in advance. Work stations need to be properly sanitized by employees who have used the workstations or spaces between appointments. Students or customers should wait outside of your work area until called in for their appointments. Masks are required when students or customers are in your work space. Walk-in traffic will not be allowed during Phase 2 to minimize cross traffic in office spaces.

How do I cope with job-related stress during the response to COVID-19?



If you have additional questions, please contact us at covid19response@snc.edu.

General response

What do we currently know about Coronavirus Disease 2019 (COVID-19)?

The global Coronavirus Disease 2019 (COVID-19) situation is rapidly evolving and expanding. The Centers for Disease Control and Prevention (CDC) has the most up-to-date public health and risk information. St. Norbert College is closely monitoring the situation and will continue to coordinate timely and cohesive responses with a focus on the health and safety of the St. Norbert College community.

How serious is it?

According to the CDC, the complete clinical picture with regard to COVID-19 is not fully understood. Reported illnesses have ranged from mild to severe, including illness resulting in death. Learn more about the symptoms associated with COVID-19.

Are there ways to prevent contracting the virus?

Please refer to nonpharmaceutical interventions suggested by the CDC. Get your flu vaccine as it becomes available. The flu vaccine generally becomes available for the current year’s influenza season as early as August or September each year. Check with Health Services or your provider for more information and availability.

Should I wear a mask?

Yes, a mask or cloth face covering is required both indoors and outdoors on campus to help prevent the spread of COVID-19.

I’m feeling anxious. Who can I talk to?

We recognize the anxiety and emotional strain that these circumstances may place on all of us.

Are classes still taking place at St. Norbert?

Yes, the college resumed classes on Monday, Aug. 24.

Will students, faculty and staff be tested before they return to campus?

No, testing of all students, faculty and staff for COVID-19 before allowing campus entry (entry testing) has not been systematically studied. It is unknown if entry testing in IHEs provides any additional reduction in person-to-person transmission of the virus beyond what would be expected with implementation of other infection preventive measures (e.g., physical distancing, cloth face covering, hand washing, enhanced cleaning and disinfection). Therefore, CDC does not recommend entry testing of all returning students, faculty and staff.

Are campus tours through the office of admission still offered?

Yes; staff and visitors will be subject to strict protocols to ensure the safety of all invloved. We do have the option of scheduling prospective students for a virtual visit, including a student-led video tour and a one-to-one online or phone meeting with an admission counselor. To schedule a visit, please see our plan a visit webpage, or call the office of admission at 800-236-4878.

How can I file a report if I have experienced or witnessed harassment, discrimination or unfair treatment related to COVID-19 and involving any member of our community?

Viruses cannot target people from specific populations, ethnicities or racial backgrounds. Racist and discriminatory behaviors are not tolerated at St. Norbert College. In the spirit of communio, we should support anyone who is feeling anxious or stigmatized as a result of COVID-19. If you do experience or witness harassment, discrimination or unfair treatment, file a bias incident report.



If you have additional questions, please contact us at covid19response@snc.edu.
For Faculty and Staff

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

When do we plan to enter Phase 2?

Phase 2 which marked a return to work for faculty and staff, began on Monday, Aug. 3.

Will employees be screened and monitored for symptoms?

Before returning to campus, students, faculty and staff reviewed and acknowledged a checklist to confirm that they are symptom-free and that they have not been in contact with anyone diagnosed with COVID-19. Everyone on campus, ongoing, will be required to conduct daily self-assessments for COVID-19 symptoms.

What should I do if I am feeling ill?

If you have a fever, unexplained cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, you must stay away from campus. If you have been identified as a close contact to someone who has tested positive for COVID-19, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after a positive test and/or illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Where should I be working?

All offices should be open on normal schedules. However, with the college closed to the public, all exterior doors will remain locked and will require authorized college ID-card access to enter. Employees are encouraged to only enter the building where they have their personal workspace and to make use of hand sanitizer or wash their hands when they touch door handles.

Supervisors are encouraged to develop protocols to discourage contact between employees, including flexible and alternate schedules, alternating work teams, and continued remote work. Priority for remote work or alternate schedules should be given to those at higher risk. Employees should limit the amount of time they work in areas where they routinely come in contact with other individuals, and cross traffic between staff members in shared spaces should be minimized.

If you are exhibiting COVID-like symptoms, you will be required to stay home. If you develop any symptoms while at work, notify your supervisor immediately and return home. Those who have the ability to work remotely may do so. If you cannot work remotely, or if you are too ill to work, you must use PTO or vacation time.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify your supervisor and Human Resources.

What if a student, staff or faculty member tests positive?

If a member of our community tests positive for COVID-19, and the college is made aware of the positive test, the college will share that information through the COVID-19 case dashboard. View the comprehensive St. Norbert College COVID-19 case response policy.

How should meetings take place?

We encourage meetings to continue to take place virtually, no matter where staff are physically located.

If meetings must take place in person, proper physical distancing and masking must be observed. The limiting factor for most meeting sizes will be the ability to physically distance in a given meeting space.

Additional meeting limitations will be in place as a result of academic class and dining seating and use of traditional meeting spaces in Bemis, Michels Commons, etc. Conference & Event Services staff members will guide customers through the process and share current guidelines and requirements.

Do I need to wear a mask on campus?

All employees are required to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Such coverings do not preclude employees maintaining safe physical distance in the workplace.

A cloth mask will be provided by the college for staff who do not have one. The CDC provides information describing how to wear a face covering, how to make one yourself and how to wash cloth face coverings.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Additional supplies will be available to be purchased by departments through Facilities. Housekeeping will continue to collect trash and recycling as scheduled.

We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help modifying your spaces in accordance with physical distancing recommendations, contact facilities.

Is business-related travel allowed?

Only essential business-related travel is allowed. However, employees will be required to follow health and safety precautions and may have to quarantine upon their return in accordance with public health guidelines.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you are identified as a close contact of someone who has been diagnosed with COVID-19, or are showing symptoms consistent with the disease, you are not allowed to come to campus.

Is the Children’s Center open?

Yes, the college reopened the Children’s Center on Monday, Aug. 17, but at less-than-full capacity. Children in high-risk categories are asked to remain at home.

Examples of enhanced health and safety precautions to include:

  • Enhanced cleaning
  • Strict hand hygiene
  • Required influenza vaccination (other than medical exemptions)
  • Required masking
  • Monitoring for fever/symptoms
  • Immediate notification of symptoms

Is the fitness center open to faculty and staff?

The fitness center is open for faculty and staff with enhanced cleaning according to WEDC and CDC guidance. Exercise equipment is restricted to comply with required distancing, and enhanced cleaning will be taking place. High-risk individuals are discouraged from using the fitness center.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined for faculty and staff. Students should work with their supervisors on a plan to work remotely as much as possible, as well.

How will faculty and staff dine on campus?

Dining operations are first focusing on ensuring the safest experience for our students. As of this writing, the retail operations of Phil’s and Ed’s will be open to the campus community. Work continues at Ruth’s Marketplace on menu development, serving plans, line and seating management, sanitation efforts, and therefore Ruth’s is not currently available for faculty and staff dining.

Can I meet in person with students or customers?

When possible, meetings should remain virtual. When virtual meetings are not possible, it is recommended that all appointments are scheduled 24 hours in advance. Work stations need to be properly sanitized by employees who have used the workstations or spaces between appointments. Students or customers should wait outside of your work area until called in for their appointments. Masks are required when students or customers are in your work space. Walk-in traffic will not be allowed during Phase 2 to minimize cross traffic in office spaces.

How do I cope with job-related stress during the response to COVID-19?



If you have additional questions, please contact us at covid19response@snc.edu.