COVID-19 frequently asked questions

The college continues to closely monitor COVID-19 and is actively engaged in responding to and planning for possible scenarios. Below is a series of frequently asked questions that you may find helpful.

General response
Return to campus: Phase 1 [current phase]
Return to campus: Phase 2

What do we currently know about Coronavirus Disease 2019 (COVID-19)?

The global Coronavirus Disease 2019 (COVID-19) situation is rapidly evolving and expanding. It has met two conditions of a pandemic and is rapidly approaching the third criteria, worldwide spread of the new virus. The Centers for Disease Control and Prevention (CDC) has the most up-to-date public health and risk information. St. Norbert College is closely monitoring the situation and will continue to coordinate timely and cohesive responses with a focus on the health and safety of the St. Norbert College community.

How serious is it?

According to the CDC, the complete clinical picture with regard to COVID-19 is not fully understood. Reported illnesses have ranged from mild to severe, including illness resulting in death. Learn more about the symptoms associated with COVID-19.

Are there confirmed cases of COVID-19 in Wisconsin?

Yes, the Wisconsin Department of Health Services is providing updates on its website and will continue to do so.

Are there ways to prevent contracting the virus?

Please refer to nonpharmaceutical interventions suggested by the CDC. Get your flu vaccine as it becomes available. The flu vaccine generally becomes available for the current year’s influenza season as early as August or September each year. Check with Health Services or your provider for more information and availability.

Should I wear a mask?

Yes, you should wear a mask or cloth face covering to help prevent the spread of COVID-19.

I’m feeling anxious. Who can I talk to?

We recognize the anxiety and emotional strain that these circumstances may place on all of us.

Are classes still taking place at St. Norbert?

Yes, the college plans to resume classes on campus in fall 2020.

Are campus tours through the office of admission still offered?

Yes; staff and visitors will be subject to strict protocols to ensure the safety of all invloved. We do have the option of scheduling prospective students for a virtual visit, including a student-led video tour and a one-to-one online or phone meeting with an admission counselor. To schedule a visit, please see our plan a visit webpage, or call the office of admission at 800-236-4878.

How can I file a report if I have experienced or witnessed harassment, discrimination or unfair treatment related to COVID-19 and involving any member of our community?

Viruses cannot target people from specific populations, ethnicities or racial backgrounds. Racist and discriminatory behaviors are not tolerated at St. Norbert College. In the spirit of communio, we should support anyone who is feeling anxious or stigmatized as a result of COVID-19. If you do experience or witness harassment, discrimination or unfair treatment, file a bias incident report.



If you have additional questions, please contact us at covid19response@snc.edu.

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

What should I do if I am feeling ill?

If you have a fever, cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, or have been recently exposed to someone who potentially has COVID-19, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Should I plan for working from home?

Once we enter Phase 1 of the Return to Campus plan, those employees who can conduct their work remotely should continue to do so. If it is deemed that a particular office needs to be open, supervisors should develop a plan so that the minimum number of staff needed are on campus and that proper physical distancing is maintained. Priority for remote work should be given to those at higher risk.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify Human Resources.

How should meetings take place?

During Phase 1, meetings should take place virtually, no matter where staff are physically located. If meetings must take place in person, proper physical distancing and masking must be observed, and no groups of more than 10 staff members should be present.

Do I need to wear a mask on campus?

All employees are to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Please note that such coverings do not preclude employees maintaining safe social distance in the workplace. One mask will be provided by the college for those who do not have one; the CDC provides a document that describes how to wear a face covering and how to make one yourself.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Housekeeping will continue to collect trash and recycling as scheduled. We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help with physical distancing issues, contact Facilities.

Is business-related travel allowed?

Only business travel deemed essential by one’s supervisor, in consultation with the appropriate divisional vice president, will be allowed during Phases 1 and 2 of the Return to Campus plan.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you come in contact with someone who has been diagnosed with COVID-19, or is showing symptoms consistent with the disease, you are not allowed to come to campus for two weeks.

When will the Children’s Center reopen?

The college will reopen the Children’s Center on Monday, Aug. 17.

When will the fitness center reopen?

The fitness center and pool will reopen with enhanced protocols this fall.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined in this FAQ. Students should work remotely as much as possible as well.



If you have additional questions, please contact us at covid19response@snc.edu.

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

When do we plan to enter Phase 2?

We plan to enter Phase 2 in late July and are targeting Monday, Aug. 3, for a return to work. Those who need to return earlier may do so with permission from their supervisor.

Will employees be screened and monitored for symptoms?

Before returning to campus, students, faculty and staff will review and acknowledge a checklist to confirm that they are symptom-free, that they have not been in contact with anyone diagnosed with COVID-19 and have not traveled internationally within the last 14 days. Everyone on campus, ongoing, will be required to conduct daily self-assessments for COVID-19 symptoms.

What should I do if I am feeling ill?

If you have a fever, unexplained cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, or have been recently exposed to someone who potentially has COVID-19 or has traveled internationally, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after a positive test and/or illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Where will I be working?

Once we enter Phase 2, all offices should be open on normal schedules. However, with the college closed to the public, all exterior doors will remain locked and will require authorized college ID-card access to enter. Employees are encouraged to only enter the building where they have their personal workspace and to make use of hand sanitizer or wash their hands when they touch door handles.

During this phase, supervisors are encouraged to develop protocols to discourage contact between employees, including flexible and alternate schedules, alternating work teams, and continued remote work. Priority for remote work or alternate schedules should be given to those at higher risk. Employees should limit the amount of time they work in areas where they routinely come in contact with other individuals, and cross traffic between staff members in shared spaces should be minimized.

If you are exhibiting COVID-like symptoms, you will be required to stay home. If you develop any symptoms while at work, notify your supervisor immediately and return home. Those who have the ability to work remotely may do so. If you cannot work remotely, or if you are too ill to work, you must use PTO or vacation time.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify your supervisor and Human Resources.

What if a student, staff or faculty member tests positive?

If a member of our community tests positive for COVID-19, and the college is made aware of the positive test, the college will notify the campus community to the fullest extent possible. The college is in the process of finalizing its incident response policy and will notify the campus community of that policy in the coming weeks.

How should meetings take place?

We encourage meetings to continue to take place virtually, no matter where staff are physically located.

If meetings must take place in person, proper physical distancing and masking must be observed. The limiting factor for most meeting sizes will be the ability to physically distance in a given meeting space.

Additional meeting limitations will be in place as a result of academic class and dining seating and use of traditional meeting spaces in Bemis, Michels Commons, etc. Conference & Event Services staff members will guide customers through the process and share current guidelines and requirements.

Do I need to wear a mask on campus?

All employees are required to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Such coverings do not preclude employees maintaining safe physical distance in the workplace.

A cloth mask will be provided by the college for staff who do not have one. The CDC provides information describing how to wear a face covering, how to make one yourself and how to wash cloth face coverings.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Additional supplies will be available to be purchased by departments through Facilities. Housekeeping will continue to collect trash and recycling as scheduled.

We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help modifying your spaces in accordance with physical distancing recommendations, contact facilities.

Is business-related travel allowed?

As in Phase 1, only essential business-related travel is allowed. However, employees will be required to follow health and safety precautions and may have to quarantine upon their return in accordance with public health guidelines.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you come in contact with someone who has been diagnosed with COVID-19, or is showing symptoms consistent with the disease, you are not allowed to come to campus for two weeks.

When will the Children’s Center reopen?

The college will reopen the Children’s Center on Monday, Aug. 17, but at less-than-full capacity. Those children in high-risk categories should remain at home.

Examples of enhanced health and safety precautions to include:

  • Enhanced cleaning
  • Strict hand hygiene
  • Required influenza vaccination (other than medical exemptions)
  • Required masking
  • Monitoring for fever/symptoms
  • Immediate notification of symptoms

When will the fitness center reopen?

The fitness center is open with enhanced cleaning according to WEDC and CDC guidance. Exercise equipment is restricted to comply with required distancing, and enhanced cleaning will be taking place. High-risk individuals are discouraged from using the fitness center.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined for faculty and staff. Students should work with their supervisors on a plan to work remotely as much as possible, as well.

How will faculty and staff dine on campus?

Dining operations are first focusing on ensuring the safest experience for our students. As of this writing, the retail operations of Phil’s and Ed’s will be open to the campus community. Work continues at Ruth’s Marketplace on menu development, serving plans, line and seating management, sanitation efforts, and more. Access to Ruth’s may not be available for the first few weeks of the fall semester while we observe and respond to students’ patterns and preferences for dine-in, take-out and alternative offerings.

Can I meet in person with students or customers?

When possible, meetings should remain virtual. When virtual meetings are not possible, it is recommended that all appointments are scheduled 24 hours in advance. Work stations need to be properly sanitized by employees who have used the workstations or spaces between appointments. Students or customers should wait outside of your work area until called in for their appointments. Masks are required when students or customers are in your work space. Walk-in traffic will not be allowed during Phase 2 to minimize cross traffic in office spaces.

How do I cope with job-related stress during the response to COVID-19?



If you have additional questions, please contact us at covid19response@snc.edu.

General response

What do we currently know about Coronavirus Disease 2019 (COVID-19)?

The global Coronavirus Disease 2019 (COVID-19) situation is rapidly evolving and expanding. It has met two conditions of a pandemic and is rapidly approaching the third criteria, worldwide spread of the new virus. The Centers for Disease Control and Prevention (CDC) has the most up-to-date public health and risk information. St. Norbert College is closely monitoring the situation and will continue to coordinate timely and cohesive responses with a focus on the health and safety of the St. Norbert College community.

How serious is it?

According to the CDC, the complete clinical picture with regard to COVID-19 is not fully understood. Reported illnesses have ranged from mild to severe, including illness resulting in death. Learn more about the symptoms associated with COVID-19.

Are there confirmed cases of COVID-19 in Wisconsin?

Yes, the Wisconsin Department of Health Services is providing updates on its website and will continue to do so.

Are there ways to prevent contracting the virus?

Please refer to nonpharmaceutical interventions suggested by the CDC. Get your flu vaccine as it becomes available. The flu vaccine generally becomes available for the current year’s influenza season as early as August or September each year. Check with Health Services or your provider for more information and availability.

Should I wear a mask?

Yes, you should wear a mask or cloth face covering to help prevent the spread of COVID-19.

I’m feeling anxious. Who can I talk to?

We recognize the anxiety and emotional strain that these circumstances may place on all of us.

Are classes still taking place at St. Norbert?

Yes, the college plans to resume classes on campus in fall 2020.

Are campus tours through the office of admission still offered?

Yes; staff and visitors will be subject to strict protocols to ensure the safety of all invloved. We do have the option of scheduling prospective students for a virtual visit, including a student-led video tour and a one-to-one online or phone meeting with an admission counselor. To schedule a visit, please see our plan a visit webpage, or call the office of admission at 800-236-4878.

How can I file a report if I have experienced or witnessed harassment, discrimination or unfair treatment related to COVID-19 and involving any member of our community?

Viruses cannot target people from specific populations, ethnicities or racial backgrounds. Racist and discriminatory behaviors are not tolerated at St. Norbert College. In the spirit of communio, we should support anyone who is feeling anxious or stigmatized as a result of COVID-19. If you do experience or witness harassment, discrimination or unfair treatment, file a bias incident report.



If you have additional questions, please contact us at covid19response@snc.edu.
Return to campus: Phase 1 [current phase]

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

What should I do if I am feeling ill?

If you have a fever, cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, or have been recently exposed to someone who potentially has COVID-19, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Should I plan for working from home?

Once we enter Phase 1 of the Return to Campus plan, those employees who can conduct their work remotely should continue to do so. If it is deemed that a particular office needs to be open, supervisors should develop a plan so that the minimum number of staff needed are on campus and that proper physical distancing is maintained. Priority for remote work should be given to those at higher risk.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify Human Resources.

How should meetings take place?

During Phase 1, meetings should take place virtually, no matter where staff are physically located. If meetings must take place in person, proper physical distancing and masking must be observed, and no groups of more than 10 staff members should be present.

Do I need to wear a mask on campus?

All employees are to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Please note that such coverings do not preclude employees maintaining safe social distance in the workplace. One mask will be provided by the college for those who do not have one; the CDC provides a document that describes how to wear a face covering and how to make one yourself.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Housekeeping will continue to collect trash and recycling as scheduled. We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help with physical distancing issues, contact Facilities.

Is business-related travel allowed?

Only business travel deemed essential by one’s supervisor, in consultation with the appropriate divisional vice president, will be allowed during Phases 1 and 2 of the Return to Campus plan.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you come in contact with someone who has been diagnosed with COVID-19, or is showing symptoms consistent with the disease, you are not allowed to come to campus for two weeks.

When will the Children’s Center reopen?

The college will reopen the Children’s Center on Monday, Aug. 17.

When will the fitness center reopen?

The fitness center and pool will reopen with enhanced protocols this fall.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined in this FAQ. Students should work remotely as much as possible as well.



If you have additional questions, please contact us at covid19response@snc.edu.
Return to campus: Phase 2

The health of our St. Norbert community is our top priority. We know that communio is based on mutual esteem and trust. In this historical moment, everyone needs to have confidence that they are safe at work.

When do we plan to enter Phase 2?

We plan to enter Phase 2 in late July and are targeting Monday, Aug. 3, for a return to work. Those who need to return earlier may do so with permission from their supervisor.

Will employees be screened and monitored for symptoms?

Before returning to campus, students, faculty and staff will review and acknowledge a checklist to confirm that they are symptom-free, that they have not been in contact with anyone diagnosed with COVID-19 and have not traveled internationally within the last 14 days. Everyone on campus, ongoing, will be required to conduct daily self-assessments for COVID-19 symptoms.

What should I do if I am feeling ill?

If you have a fever, unexplained cough or shortness of breath (even if symptoms are mild), are otherwise not feeling well, or have been recently exposed to someone who potentially has COVID-19 or has traveled internationally, you are not allowed to come to campus for 14 days. Please work with your supervisor and Human Resources to explore the options available to you. Please consult with your local health department and Health Services for safely returning to work after a positive test and/or illness and/or contact with a suspect, probable or confirmed case of COVID-19.

Where will I be working?

Once we enter Phase 2, all offices should be open on normal schedules. However, with the college closed to the public, all exterior doors will remain locked and will require authorized college ID-card access to enter. Employees are encouraged to only enter the building where they have their personal workspace and to make use of hand sanitizer or wash their hands when they touch door handles.

During this phase, supervisors are encouraged to develop protocols to discourage contact between employees, including flexible and alternate schedules, alternating work teams, and continued remote work. Priority for remote work or alternate schedules should be given to those at higher risk. Employees should limit the amount of time they work in areas where they routinely come in contact with other individuals, and cross traffic between staff members in shared spaces should be minimized.

If you are exhibiting COVID-like symptoms, you will be required to stay home. If you develop any symptoms while at work, notify your supervisor immediately and return home. Those who have the ability to work remotely may do so. If you cannot work remotely, or if you are too ill to work, you must use PTO or vacation time.

What if I cannot work on campus for medical reasons?

If you are requesting a reasonable accommodation, we have a policy and process for doing so. Individuals may also qualify for FMLA. The first step is to notify your supervisor and Human Resources.

What if a student, staff or faculty member tests positive?

If a member of our community tests positive for COVID-19, and the college is made aware of the positive test, the college will notify the campus community to the fullest extent possible. The college is in the process of finalizing its incident response policy and will notify the campus community of that policy in the coming weeks.

How should meetings take place?

We encourage meetings to continue to take place virtually, no matter where staff are physically located.

If meetings must take place in person, proper physical distancing and masking must be observed. The limiting factor for most meeting sizes will be the ability to physically distance in a given meeting space.

Additional meeting limitations will be in place as a result of academic class and dining seating and use of traditional meeting spaces in Bemis, Michels Commons, etc. Conference & Event Services staff members will guide customers through the process and share current guidelines and requirements.

Do I need to wear a mask on campus?

All employees are required to wear masks or cloth face coverings when they are on campus, unless they are in their personal workspace and 6 feet apart. Such coverings do not preclude employees maintaining safe physical distance in the workplace.

A cloth mask will be provided by the college for staff who do not have one. The CDC provides information describing how to wear a face covering, how to make one yourself and how to wash cloth face coverings.

How can I ensure my workspace is clean and disinfected?

If you are on campus, you will be responsible to clean and disinfect your workspace as you feel is needed. Cleaning supplies will be provided to departments and shared from a central location in your area. Additional supplies will be available to be purchased by departments through Facilities. Housekeeping will continue to collect trash and recycling as scheduled.

We also encourage you to practice good hygiene:

  • Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.
  • Avoid touching your face.
  • Sneeze/cough into a tissue or inside of your elbow.
  • Do not shake hands with others.

How else are we keeping employee safety in mind?

The college is modifying seating in common spaces to make sure that groups do not gather. We also are providing barriers in areas where employees interact with customers and signage to ensure proper spacing while queuing. If you need help modifying your spaces in accordance with physical distancing recommendations, contact facilities.

Is business-related travel allowed?

As in Phase 1, only essential business-related travel is allowed. However, employees will be required to follow health and safety precautions and may have to quarantine upon their return in accordance with public health guidelines.

Will the college be monitoring my personal travel?

No, the college will not monitor your personal travel. But please note that if at any point you come in contact with someone who has been diagnosed with COVID-19, or is showing symptoms consistent with the disease, you are not allowed to come to campus for two weeks.

When will the Children’s Center reopen?

The college will reopen the Children’s Center on Monday, Aug. 17, but at less-than-full capacity. Those children in high-risk categories should remain at home.

Examples of enhanced health and safety precautions to include:

  • Enhanced cleaning
  • Strict hand hygiene
  • Required influenza vaccination (other than medical exemptions)
  • Required masking
  • Monitoring for fever/symptoms
  • Immediate notification of symptoms

When will the fitness center reopen?

The fitness center is open with enhanced cleaning according to WEDC and CDC guidance. Exercise equipment is restricted to comply with required distancing, and enhanced cleaning will be taking place. High-risk individuals are discouraged from using the fitness center.

Are students allowed to come back to work?

Yes, but students are subject to the same restrictions outlined for faculty and staff. Students should work with their supervisors on a plan to work remotely as much as possible, as well.

How will faculty and staff dine on campus?

Dining operations are first focusing on ensuring the safest experience for our students. As of this writing, the retail operations of Phil’s and Ed’s will be open to the campus community. Work continues at Ruth’s Marketplace on menu development, serving plans, line and seating management, sanitation efforts, and more. Access to Ruth’s may not be available for the first few weeks of the fall semester while we observe and respond to students’ patterns and preferences for dine-in, take-out and alternative offerings.

Can I meet in person with students or customers?

When possible, meetings should remain virtual. When virtual meetings are not possible, it is recommended that all appointments are scheduled 24 hours in advance. Work stations need to be properly sanitized by employees who have used the workstations or spaces between appointments. Students or customers should wait outside of your work area until called in for their appointments. Masks are required when students or customers are in your work space. Walk-in traffic will not be allowed during Phase 2 to minimize cross traffic in office spaces.

How do I cope with job-related stress during the response to COVID-19?



If you have additional questions, please contact us at covid19response@snc.edu.