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Confidentiality

The Health and Wellness staff provides confidential services practicing within professional ethics and laws that protect your privacy.  

HIPAA Information and Release Form
Notice of Privacy Practices 
Health and Wellness records are kept separate from all other academic files to ensure that individual privacy and confidentiality are maintained. No information is released without the knowledge and written consent of the individual except for rare instances. This notice describes how protected health information may be used and disclosed by St. Norbert College Health and Wellness Services, and how you can access this information. Please review the notice of privacy practices carefully. 

Understanding Your Protected Health Information
When you visit the Health and Wellness Services, a record consisting of your protected health information (PHI) is created. Your record is the property of St. Norbert College. The information in it belongs to you. Being aware of what is in your record will help you to make more informed decisions when authorizing disclosure to others. In using and disclosing your PHI, it is our objective to follow the Wisconsin state law and the privacy act of the Federal Health Insurance Portability and Accountability Act (HIPAA). Your health record serves as: 
  • A basis for planning your care and treatment. 
  • A means of communication among the health care professionals who may contribute to your care. 
  • A legal document describing the care you received. 
  • A tool with which we can assess and continually work to improve the care given and the outcomes we achieve. 
Health and Wellness Services will: 
  • Maintain the privacy of your PHI as required by law and provide you with the opportunity to review our HIPAA policies. 

Use of PHI Without Your Consent
Health and Wellness Services will use your PHI, without your consent or authorization, in the following circumstances:

Child abuse 
If the health or counseling staff have reasonable cause to suspect that a child has been, or is in danger of abuse, neglect or threatened with abuse or neglect, a report must be made to a relevant county department, child welfare agency, police or sheriff's department. 

Adult and domestic abuse 
If the health or counseling staff have reasonable cause to suspect that an elder person is the victim of abuse, neglect, domestic violence or other crimes, a report may be filed with the relevant county department or state official. 

Serious threat to health or safety 
If the health or counseling staff have reasonable cause to suspect (exercising best judgment and professional care and skill) that you may cause harm to yourself or another person, steps may be taken to notify or assist in notifying a family member, personal representative, college official(s), police and/or anyone else who may help maintain your or another’s physical safety. A plan may be developed which requires an assessment for commitment proceedings. 

Judicial or administrative proceedings 
If you are involved in a court proceeding and a request is made for information about your diagnosis, treatment and/or mental health records, such information is privileged under state law and will not be released without written authorization from you or your personal or legally-appointed representative. The privilege does not apply when a third party is evaluating you or where the evaluation is court ordered. A court order may also require – without your consent – the release of health and counseling records. 

As required by law for national security and law enforcement 
We may disclose your health information under certain circumstances to military authorities. Health and Wellness Services may disclose to authorized federal officials, health information required for lawful intelligence, counterintelligence and other national security activities. Health and Wellness Services may also disclose health information for law enforcement purposes as required by law or in response to a valid subpoena. 

Law/health oversight 
As required by law, we may disclose your health information for investigative purposes. For example, if the State of Wisconsin Department of Safety and Professional Services requests that we release records to them in order for the Medical or Psychology Examining Board to investigate a complaint against a provider, we must comply with the request. 

As required by law for purposes of public health 
Health and Wellness Services may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury or disability. 

Consultation/office management
Health care providers may consult with other practitioners to help mange and coordinate your treatment. Administrative staff (e.g. office manager/receptionist) may also have limited access to your PHI. 

Business Associates 
There are some services that Health and Wellness Services provides that may require contacts with business associates. Examples include: computer support for scheduling, note taking and scoring of diagnostic tests, reference labs, etc. When these services are contracted, we may disclose your health information to our business associates. Business associates will safeguard your information. 

For more information or to report a problem, please contact: 

Chrystal Woller, Senior Director of Health and Wellness at 920-403-3266 or email at chrystal.woller@snc.edu

If you wish to appeal any decision made by Health and Wellness Services, you may do so to the vice president for Mission and Student Affairs. If all other appeals have been exhausted, you may express you concern to the the Secretary of the U.S. Department of Health and Human Services. The senior director for Health and Wellness Services will provide you with the address for filing a complaint upon request. 

Health and Wellness Services respects individual’s right to the privacy of their health information. There will be no retaliation in any way for filing a complaint with the U.S. Department of Health and Human Services or any other appropriate agency, department or person.

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