In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!
In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!
In the ITS division, we work toward our vision of supporting an engaged campus where technology is easy to learn and fun to use, with services that are simply delightful!

ITS Staff

User Support

Monika Pynaker
Director of User Experience
Location: Cofrin Hall-Rm 119 Phone: 920-403-4335
Phone: 920-403-4335
monika.pynaker@snc.edu

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Donny Bouressa
Service Desk Team Lead
Location: Cofrin Hall-Rm 119 Phone: 920-403-4004
Phone: 920-403-4004
donny.bouressa@snc.edu

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Chris Brown
Senior User Support Specialist
Location: Cofrin Hall-Rm 119 Phone: 920-403-3552
Phone: 920-403-3552
chris.brown@snc.edu

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Neil Gloudemans
Endpoint Administrator
Location: Cofrin Hall-Rm 119 Phone: 920-403-4009
Phone: 920-403-4009
neil.gloudemans@snc.edu

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Academic Technology

Krissy Lukens
Director of Academic Technology
Location: Cofrin Hall-Rm 119 Phone: 920-403-3499
Phone: 920-403-3499
krissy.lukens@snc.edu

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Molly Lucareli
Instructional Designer
Location: Cofrin Hall-Rm 119 Phone: 920-403-3281
Phone: 920-403-3281
molly.lucareli@snc.edu

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Nick Plank
Learning Technologies Specialist
Location: Cofrin Hall-Rm 119 Phone: 920-403-3973
Phone: 920-403-3973
nick.plank@snc.edu

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Annicka Rabida
Instructional Technologist
Location: Cofrin Hall-Rm 119 Phone: 920-403-3285
Phone: 920-403-3285
annicka.rabida@snc.edu

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Enterprise Applications

Tara LaChapell
Director of Enterprise Applications
Location: Cofrin Hall-Rm 123 Phone: 920-403-3433
Phone: 920-403-3433
tara.lachapell@snc.edu

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Francis Beaumier
Integration Developer
Location: Cofrin Hall-Rm 123 Phone: 920-403-4622
Phone: 920-403-4622
francis.beaumier@snc.edu

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Darlene Blaney
Enterprise System Developer
Location: Cofrin Hall-Rm 123 Phone: 920-403-3953
Phone: 920-403-3953
darlene.blaney@snc.edu

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Brian Disterhaft
Enterprise Application Administrator
Location: Cofrin Hall-Rm 123 Phone: 920-403-3149
Phone: 920-403-3149
brian.disterhaft@snc.edu

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Jackie Schubring
Business Systems Analyst
Location: Cofrin Hall-Rm 123 Phone: 920-403-4099
Phone: 920-403-4099
jackie.schubring@snc.edu

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Shelley Slaby
Business Systems Analyst
Location: Cofrin Hall-Rm 123 Phone: 920-403-3902
Phone: 920-403-3902
shelley.slaby@snc.edu

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Karen Wiater
Enterprise System Developer
Location: Cofrin Hall-Rm 123 Phone: 920-403-3937
Phone: 920-403-3937
karen.wiater@snc.edu

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Infrastructure Services

Rob Downard
Director of Infrastructure and Operations
Location: Cofrin Hall-Rm 106 Phone: 920-403-3971
Phone: 920-403-3971
rob.downard@snc.edu

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Kheenan Halvorson
Systems and Network Administrator
Location: Cofrin Hall-Rm 106 Phone: 920-403-3985
Phone: 920-403-3985
kheenan.halvorson@snc.edu

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JJ Simpson
System Administrator of Servers and Storage
Location: Cofrin Hall-Rm 106 Phone: 920-403-2827
Phone: 920-403-2827
jj.simpson@snc.edu

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Mike Vincent
Network Engineer
Location: Cofrin Hall-Rm 106 Phone: 920-403-3959
Phone: 920-403-3959
mike.vincent@snc.edu

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Information Security

Allen Phelps
Director of Information Security
Location: Remote - Arkansas - Home Office (Cofrin Hall) Phone: 920-403-3905
Phone: 920-403-3905
allen.phelps@snc.edu

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CIO

Marc Belanger
Vice President for Information Technology and CIO
Location: Cofrin Hall-Rm 123 Phone: 920-403-1340
Phone: 920-403-1340
marc.d.belanger@snc.edu

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Laura Lear
Project Manager
Location: Cofrin Hall-Rm 123 Phone: 920-403-3501
Phone: 920-403-3501
laura.lear@snc.edu

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Contact Us

For Support
Phone: 920-403-4040
Email: servicedesk@snc.edu
Location: Cofrin 119

Visit our Knowledge Base for many self-help articles: servicedesk.snc.edu

To request help, call us, email us, visit us, or submit a request.

For after hours emergencies, call our telephone number and use option #3. An ITS director is available and on call 24/7.