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Frequently Asked Questions

Who is eligible to use Health Services?
All full and part-time students enrolled at St Norbert College are eligible to use our services. College employees are also eligible to use Health Services. 

What are the current options for the meningococcal (meningitis) vaccine?

  • The MenB vaccine helps protect against the “B strain”of meningitis which has commonly caused outbreaks in college communities in recent years.  MenB can be given to people age 16-23 years.  Men B vaccine can also be given to children over 10 with certain high-risk conditions. Trade names for this vaccine are either Bexero (2 dose series) OR Trumenba (2 dose series).
  • The MenACWY vaccine is highly effective at protecting against 4 strains of meningitis “A, C, W and Y”. Trade names for this vaccine are either Menactra (2 dose series) OR Menveo (2 dose series).

What type of services do you provide?
Health Services is an integrated holistic system of healthcare that provides care related to physical, emotional and psychological concerns. For a listing of on-campus health services visit the clinical services webpage.

Do I need an appointment? 
We encourage appointments in order to serve you most efficiently. Same-day appointments are most often available in health services, 920-403-3266.

Is there a cost involved for the services?
There is no cost for the initial assessment by the nursing staff. Charges would be incurred for procedures, immunizations, medication and visits with the medical provider. The student health fee covers the cost of some basic testing such as strep testing, mono, glucose, and influenza. For further information please visit the insurance and fees webpage.

I have a chronic health condition that requires ongoing medical care. Can I see a provider to continue my care?
We recommend students with ongoing health conditions to be followed make an appointment with Health Services to establish a plan of care while you are at college. We will work closely with your health care provider at home to ensure continuity in your care and to assure the greatest potential for your academic success.

How do I withdraw from the college because of a medical condition?
Withdrawal can occur at any time prior to the last date for withdrawal from courses. Please refer to the Registrar's Office for the withdrawal date.  After the last day to withdraw, a formal medical withdrawal requires specific documentation:

Do you have information on alcohol and other drugs?
Counseling and Psychological Services has a list of various topics and resources that will assist you in getting the information you need.

If I take a prescription medicine, can I get refills at Health Services?
We have a small formulary of prescription medications on hand however, these are reserved for the providers we have on campus. It would be beneficial to have your prescriptions filled prior to coming to college or transfer prescriptions to a local pharmacy. If you are taking a controlled medication you should have the prescription mailed to you directly and take it to one of the pharmacies listed.

Are my records confidential?
Health Services is compliant with all HIPAA regulations which protect the privacy of your health information. All records are electronic in a system that is HITECH compliant. The individual determines who has access to their health and/or counseling records and this access is only granted with written consent by the individual. For more information on confidentiality at Health Services visit the confidentiality webpage.

Can you bill my insurance?
Presently, Health Services bills directly to insurance companies. Please be sure to have all of your medical information up-to-date.

Who do I contact if I have questions about the student WPS/WAICU health insurance plan? 
For more information on the WPS/WAICU Health Insurance plan call 1-800-332-6421, or, visit the insurance webpage.
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