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Frequently Asked Questions

Who is eligible to use Health & Wellness Services?
All full and part-time undergraduate students enrolled at St Norbert College are eligible to use our services. MCW students are also eligible to use Health Services. 

What are the current options for the meningococcal (meningitis) vaccine?

  • The MenB vaccine helps protect against the “B strain” of meningitis which has commonly caused outbreaks in college communities in recent years.  MenB can be given to people age 16-23 years.  Men B vaccine can also be given to children over 10 with certain high-risk conditions. Trade names for this vaccine are either Bexero (2 dose series) OR Trumenba (2 dose series).
  • The MenACWY vaccine is highly effective at protecting against 4 strains of meningitis “A, C, W and Y”. Trade names for this vaccine are either Menactra (2 dose series) OR Menveo (2 dose series).

What type of services do you provide?
Health & Wellness Services is an integrated holistic system of healthcare that provides care related to physical, emotional and psychological concerns. For a listing of on-campus health services visit the medical services webpage.  For details on counseling services visit the counseling services webpage.

Do I need an appointment? 
We encourage appointments in order to serve you most efficiently.  Same-day medical appointments are most often available in Health & Wellness services.  Counseling appointments can generally by made within 3-5 business days.  Health & Wellness Services makes every effort to schedule urgent or crisis appointments as soon as possible.  

Students can make an appointment by calling 920-403-3266, accessing the Medicat patient portal (select health appointments only) or by emailing health@snc.edu

  • You can make a health or counseling appointment by calling Health & Wellness Services Services at 920-403-3266 or emailing health@snc.edu.
  • Online appointment scheduling for some health appointments is available via the Medicat Patient Portal by clicking on the Appointments tab. If you don't find a suitable date/time, please call our office at 920-403-3266 for additional appointment options.

Is there a cost involved for the services?
There is no cost for the initial assessment by the nursing staff. Charges would be incurred for procedures, immunizations, medications and visits with the advanced medical provider or psychiatrist. The student health fee covers the cost of some basic testing such as strep testing, mono, glucose, and influenza as well as counseling services. For further information please visit the insurance and fees webpage.

I have a chronic health condition that requires ongoing medical care. Can I see a provider to continue my care?
We recommend students with ongoing health conditions to be followed make an appointment with Health & Wellness Services to establish a plan of care while you are at college. We will work closely with your healthcare provider at home to ensure continuity in your care and to ensure the greatest potential for your academic success.

How do I withdraw from the college because of a medical condition?
For more information on a medical withdrawal from the College, please contact the Office of Academic Success, Support, and Accessibility at 920.403.4021 or acadsupport@snc.edu.

Do you have information on alcohol and other drugs?
For a list of various topics and resources that will assist you in getting the information you need click here.

If I take a prescription medicine, can I get refills at Health & Wellness Services?
We have a small formulary of prescription medications on hand however, these are reserved for the providers we have on campus. It would be beneficial to have your prescriptions filled prior to coming to college or transfer prescriptions to a local pharmacy. If you are taking a controlled medication you should have the prescription mailed to you directly and take it to one of the pharmacies listed.

Are my records confidential?
Health & Wellness Services is compliant with all HIPAA regulations which protect the privacy of your health information. All records are electronic in a system that is HITECH compliant. The individual determines who has access to their health and/or counseling records and this access is only granted with written or verbal consent by the individual. For more information on confidentiality at Health & Wellness Services visit the confidentiality webpage.

Can you bill my insurance?
Presently, Health & Wellness Services bills directly to insurance companies. Please be sure to have all of your medical information up-to-date.

Please note SNC is ONLY considered an in-network provider for SNC's UMR insurance plan.  For all other insurance companies, Health & Wellness Services is considered out-of-network. Health & Wellness Services does not bill Medicare.

Who do I contact if I have questions about the student WPS/WAICU International Health Insurance Plan? 
For more information on the WPS/WAICU International Health Insurance plan call 1-800-332-6421, or, visit the insurance webpage.  You can also connect with the Center for Global Engagement with any enrollment questions you may have (cge@snc.edu).

Who should I contact if I am a domestic student looking for more information on health insurance options?
Please connect with Covering Wisconsin (coveringwi.org) to discuss your individual insurance needs and options that are available to you. 

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